Everything was good, convenient location from motorway, handy for town centre. Comfortable clean (but basic) room. Good breakfast, reasonably priced. Easy check out

La présence d’une réceptionniste.

qualite / prix trés correct

parking non sécurisé

Well lit parking at front of hotel in eye of diligent & helpful 24hr reception. Keycard entry to the hotel 'after hours'.Although there was no tea/coffee in room, or restaurant service, there was excellent vending and seating with coffee tables in the reception area with assistance from reception. You could buy a toothbrush, toothpaste & soap if you had forgotten to pack. I had an excellent 'emergency' Piquard salmon pasta readymeal heated up with the microwave & a liptons tea at 1am, or you could heat up your own food. The room was very basic, but very clean & also quiet with good blackout. The breakfast was fine, but if you only wanted a coffee & a pastry, there is an excellent bakery coffee shop next door. The hotel was near the centre of Arras, but we decided to drive in and park in the main square, due to dreadful weather & not knowing the city. It was quite easy to find & easy to get back to the motorway to Reims to continue our journey down south.

Nothing.

Vriendelijk personeel. Het ontbijt was goed. Prima badkamer. Afgesloten parkeerplaats.

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Good location Secure parking

Clean, modern, and great staff

It was 20 minutes walk to town centre in the pouring rain. We and the dog got soaked. The staff enquired about taxis but they said the taxi would not come for such a short journey, even in the rain. Also they would not take a dog in a taxi. Got soaked walking back too.

A surprisingly good stay here in Arras. Given the low price point we didn't expect very much but it was clean, comfortable and quiet and the reception staff were very friendly. Easy to walk into central Arras and also easy to drive out to Calais or into central France.

Small but functional room for a stopover as we travelled across France. Good breakfast and location. Price was good.

Was some noise from the car park in the night

Good location for a few days stay. Close to city center for a night out, a few supermarkets very close by. This is the 3rd time we stayed here, we will be using again. Very clean hotel.

Good size room, reception area had vending if needed 10-15 min walk from town centre, train station. Under 10mins walk from 3 supermarkets.

unfortunately due to language barrier, it was merely impossible to get me the right direction from main roundabout even though I was round the corner. I will say there are few roundabouts quite close to property. As previous reviewer mentioned, property would benefit from much larger sign on roundabout, and 1 on main road. No hand wash which I thought was a given regardless of bring your own toiletries - I later realised there was one in shower which was empty. I found the shelf above bathroom sink unnecessary and in the way for task like washing my face. Some might think shower bit small. Air conditioning for me was too noisy on lowest setting and therefore at bedtime had to switch off. When I came back to room the aircon was always turned off so I had to tolerate the noise and time to get room to ideal temp.

This is a good value stopover type hotel.The rooms are clean and serviceable with a good shower.It is on a business estate but there is a great bakery next door and a very nice pub/tabac a short walk away.

Room was a bit noisy from road traffic.

Room was clean & linen & towels were laundered well & very white. Having stayed in a Kyriad before ( quite a few years ago) this one was probably the best. We had a lot of children stay there, so when we went down for breakfast the breakfast room was a mess. No tables wiped, it appears there may have only been one member of staff to do everything, she wouldn’t have had time to clean the tables.

Nice little room for the price. Friendly staff.

I asked that my room be cleaned about halfway through my trip, but they didn't clean it as I expected. I thought that I'd be given a clean towel and that the bedding would be changed, but this wasn't the case. Also, some mornings the breakfast, that I paid extra for, was lacking in options...they seemed to run out of things. As well they take a really long time to respond to emails or don't respond at all.

Free parking ,decent breakfast clean rooms

Convenience, good breakfast, friendly staff, comfortable.

Clean, convenient and practical. Staff pleasant and polite. Smooth check-in and check-out. Hotel was calm and clean. Will stay again.

Gate did not open automatically and self check-in situated outside was out of service.

Bken

Prix

Easy check-in and the room was spotless. It is a basic hotel that charges a fair rate for what you get.

Nothing.

no toilets avail yay breakfast

Clean.comfortable and good breakfast.

It does what it says on the tin.

We stayed here twice when stopping over on a ski trip - very convenient if heading to the Alpes and an excellent location in Arras - 10 mins from the Grand Place. We even managed to fit in a visit to the Canadian war memorial and the Wellington Tunnels. Exceptionally clean, great value for money.

No facilities in room but no surprise given the cheap price. Breakfast is basic but does the job!

Was nothing to like!

Terrible toilet/shower facilities, very dirty, the walls were all yellowish, like they never been clean; we found everywhere hair from previous people (in the sink,linen, shower..)! We got a room for disabled people, nothing wrong with that, but next door we had some kids and they kept opening and slammed the door between the rooms at night; terrible and disturbing! Breakfast, I will say better without! Have a croissant next door - you can find a boulangerie.

Used the hotel as an overnight stop on way further south. Basic hotel but clean and comfortable rooms. Check in very east and staff very friendly

Standard Kyriad room and good value for money. Small-ish room but had everything we needed and was clean and comfortable with a good shower. Easy 10 min walk into the centre

Nothing