Stylish guest house on the third floor of the old-fashioned mansion. Wooden stairs, spacious bathroom, tidy room with a sink. Zoo is just next door.

Reception doesn't exist and it's not easy to check in: just go to the restaurant on the first floor. Located quite far away from the city centre, the last tram stop, about 20min from railway station by tram. But public transport works very well.

The location was excellent and easily accessible. Thee staff were courteous and attentive. I liked the charm of the building and its interior style.

The shared bathroom, a private bathroom would have made the stay extra special.

Flexible and friendly personnel, nice house and room, tidy

The surrounding

No bathroom in the room, only one bathroom for all rooms

The location is quite good, 25 minutes from the city center with the tram

When you get to chose between a standard double room with common bathroom and a superior double room, you would expect the superior double room to have its own private bathroom. However, all the rooms come with one and only one shared bathroom with toilet for all the guest which is very unpractical and nonetheless not announced. Moreover, during our stay, a room was rented for a private party on the floor just below, just felt like we were literally in the party room. I do not often dislike an hotel but this one is not to recommend especially regarding the bad value for money.

The rooms were warm during an unexpected snow and the bathroom cleanliness was impeccable. Sharing a bathroom was not a bother as all the guests were quiet and respectful. There was a sink and mirror in the room which was very useful.

The duvet cover had several rips on either end, both larger than my hand. In addition, while the room was advertised as two separate single beds, it was actually one double bed. The location is quite far away from the city center and there is a ten minute walk from the nearest bus station.

Great staff and the most comfortable beds ever. Amazing location and the restaurant makes delicious food. We ordered Rucola and Ortolana Pizza which was filling and delicious. Overall best experience.

Perfect location next to the zoo, exactly what we needed for our early brunch the next day. Great to be above the restaurant for our favourite pizzas for dinner!! Loved waking up to hear the sounds of the birds in the zoo!

Would have been nice to have been given soap. Pillows standard swiss filled with down but prefer something firmer.