Praktické ubytování v centru, poblíž krásného Starého města. Klid, čisté pokoje, pěkná koupelna. A vana!

breakfast, location

confusion with the checkout

We loved the breakfast, dietary requirements considered and warmly catered for, great coffee. We especially loved the staff at breakfast. They were so kind and fun! The rooms were spacious and the little balcony overlooking the garden was a wonderful place to sit and enjoy the evening sun. The shower was a good pressure and we particularly liked the ceramic kettle and tea cups! Great spacious wardrobe. We only stayed 2 nights but would happily stay here for longer when we come back to Bratislava! Thank you ☺️

It would be great to have the curtains cover the whole of the front window including the door for better privacy.

lokalita

Náš pobyt v tomto hoteli bol veľkým sklamaním. Izba, ktorú sme dostali (číslo 202), mala neumytú vaňu a veľké škvrny na gauči. Fotografie nezodpovedali realite. Navyše, izba bola plná nezvyčajného hmyzu, ktorý sme objavili za posteľou, za gaučom a na posteli. Moja priateľka mala po celom tele viditeľné štípance. Ďalším nepríjemným prekvapením boli technické problémy. Kľúč v kúpeľni sa nedal pretočiť a nebolo možné zamykať dvere, rovnako ako prepnúť sprchu vo vani. Najviac nás však sklamala komunikácia s manažmentom. Na naše následné emaily sme nedostali odpoveď. Táto nedostatočná reakcia a nezáujem o riešenie problémov hostí je neprijateľná. Bohužiaľ, na základe našej skúsenosti tento „hotel“ neodporúčame nikomu, kto očakáva aspoň základnú úroveň čistoty a služieb. / Our stay at this hotel was a huge disappointment. The room we were given (number 202) had an unclean bathtub and large stains on the sofa. The photos did not match reality. Additionally, the room was full of unusual insects that we found behind the bed, behind the sofa, and on the bed. My girlfriend had visible bites all over her body. Another unpleasant surprise was the technical issues. The bathroom key wouldn’t turn, making it impossible to lock the door, and the shower in the tub couldn't be switched on. The most disappointing aspect was the communication with the management. We received no response to our follow-up emails. This lack of response and disinterest in resolving guests' issues is unacceptable. Unfortunately, based on our experience, we do not recommend this "hotel" to anyone expecting at least a basic level of cleanliness and service.

Wonderful and helpful staff. Convenient location and parking. Spacious room and nicely furnished. Breakfast is top notch.

Would have preferred one large mattress instead of two twin size mattresses put side by side during my single-occupancy stay.

Everything was perfect! Big rooms with big bathrooms and more important they are away from the city noise!

Parking is about 200m away from the hotel.

Great staff, great location, spacious and clean rooms. Would definitely recommend

Very easy to reach, just 5 minutes walking from everything! The apartment is spacious with a terrace. Everything is new inside. We loved the decoration. People at the reception was very helpfull!