Food, location, dining room, room. They were amazing.

Some parts of hotel seemed poorly kept and can see the back of house.

Es un hotel tradicional japones con futones en el suelo y deciracion intacta durante 100 años. El jardin es precioso y el personal amable.

Me ha oarrcido demasiado caro oara oo que es. Lanhabitacion estaba limpia, pero las zonas comunes estaban bastante justitas.

il giardino e la cena erano spettacolari

Alcune cose non erano ben tenute

Excellent spa-room/thermal bath (private and needs to be booked on a schedule). The staff were kind and the room was nice too.

A little far from train station and city center in my opinion, not many food options or stores open late nearby.

I loved everything about it. It was peaceful, traditional and cosy. The staff were hospitable and always helpful. Breakfast and dinner was exceptional. I had no problems with it. Our room had a private bath and having a soak at the end of the day was always a plus.

I didn't realise the city tax was cash only. Make sure you have enough yen on you to cover the city tax upon checkout. One of the rooms (the room that has a basin to wash your hands/brush teeth) appeared to have mould on the ceiling. Not sure if it's intentional, I suspect it is not.

The staff was pleasant and helpful. There was a small onsen (bath) available for private reservation and also with public hours. They provided robes for the adults, but not the kids. So my kids wore the "jackets" and just held them shut to go to the onsen (no extra sash provided). Our room was a good size and had a sofa. Bottled water (daily) and special little candies (hand painted?, not that tasty) and tea were provided upon arrival. We paid for a breakfast in their dining room. It looks out on a lovely garden (though I sat with my back to it so my view was a wall). The breakfast was nice, but not the reason to eat there. It's more for the experience and convenience. My kids enjoyed the soft serve machine available at all hours.

The building was old, carpet stained, and generally felt like it needed to be updated considering the very high cost. The photos on the listing are very well taken. Accurate, but give a different feel than what you will find when you are there in person. After much scrolling we found our room, with an artful shot that didn't include the metal windows. Our relatives had a nicer room, but couldn't get hot water in their (very nice wooden) private tub. Too bad since she didn't go to the public onsen. The public onsen was a simple bath in a room with no view. It had all the parts, but not the luxury one might expect, again, for the price. The futon mats were uncomfortable - not enough padding for me, and I slept on 2 others during our trip to Japan that were more comfortable (though to be fair, I don't love sleeping on futons).

Got a private bath and garden view. Gorgeous room, Big bath, amazing garden view.

Some places were quite worn out but such things are to be expected of an old beautiful building.

This is a bit more of a traditional japanese style inn, which has futon beds rather than bed matresses, but was overall comfortable even when it was my first time sleeping in one of these. I would say for comfort wise, some may prefer more modern hotels, but the rooms were quite spacious and it also included one private session at the onsen that they have. Personally, the value is not as good for the price, but I do have to say that the staff was exceptionally polite and good. I do see myself coming here again.