One of my favourite views anywhere in the world

The room was beautiful. The restaurant served lovely food and the staff were very friendly.

Nothing.

The decor. The discretion and privacy. The attention to detail. The quiet charm and design.

There was a smell as we entered the room..like pipes or sewage. But not hugely bad.

We have stayed many 100s' of night in all types of accommodations. 10 ratings are handed out too frequently these days. Excellent location, spacious.

Place, super big breakfast with the wide variety of food. Amazing breakfast room. Everything new clean.

Breakfast and service were both good. The location is perfect for visiting the “Altstadt”. The rooms are well-appointed, a simple elegance without ostentation.

The carpet in the elevator.

A luxurious boutique hotel with a lovely restaurant on the edge of Untermarkt.

I booked the most expensive room, mainly for the air-conditioning, but also because it seemed to be at the rear of the hotel and would be quieter. I was given room 15 at the front, overlooking the square, which at first I thought would be fine. But during the course of the evening I realised that the bells from the Rathaus pealed every 15 minutes. Fortunately I had ear plugs with me, but if I had known earlier, I would have asked for room 13, which has windows overlooking the side street. Room 13 was apparently more expensive, and I was a bit confused because I thought I had booked and paid for the best room.

The location of the hotel could not really be better and the setting and style of the building were beautiful. The position on the Untermarkt plaza is really pretty, with an array of nice little cafés and restaurants very close by. My impression of the room was initially great! The style and decor was nice, and the shower had great pressure and temperature. The bathroom was immaculately clean, too. Overall I liked the room, except for the bed (see negatives). The staff were largely friendly, especially in the bar and restaurant. The food was very good and the range of local beers was great. I felt the meal was reasonably priced for the quality.

The room had no integrated AC (it was up to 35 degrees during the day) and only a very noisy and ineffective standing fan that made it hard to sleep. The bed was extremely poor; the split twin style and post feet on a wooden floor meant that it constantly shifted around when trying to sit up in it or move around. Worst of all, the pillows were like half filled bags of sand and the duvet was an almost comically thin strip that was made up at 90 degrees to how one was clearly supposed to sleep in it. This meant that if you wanted it to have coverage along your whole length it was barely wide enough to cover you, or you could have it wide enough but half the length of your body! Just utterly bizarre and horribly uncomfortable! The breakfast was OK, but it was not made clear to me on check in that it was an additional charge, which, at 16 euros a day, I did not feel was good value. The coffee was bland and there was no hot food option at all. Finally, the WiFi quality was abysmal. I could barely connect to it at all, and when I did it kicked me off routinely and couldn't support even basic streaming usage. This made working very hard, and I often had to go out to use the 4G connection hotspot on my phone.

beautiful and interesting accommodations, wonderful location and very helpful and friendly staff! excellent breakfast

nothing

location, cleanliness

Personal support and care from administration and a restaurant employee

put the door in the bathroom ))

Great location with a very special flair. The kitchen is inspired and excellent.

Nothing that was worth remembering.

Everything about this hotel is wonderful.

The location was central and the staff friendly, and the room were well equipped.

The breakfast was fine, but nothing special.

very good breakfast, excellent location in the city center, spacious room with al possible comfort, shower

no parking space

Everything! The staff was very friendly, the rooms were spotless clean and beautifully decorated and the location was perfect - right in the middle of old town with lots of restaurants and bars.

The breakfast room was only accessible through a few stairs. We were traveling with two persons having difficulties climbing stairs.

Wonderfull hotel! The design , decor - everything is top! Ideally clean. Very friendly and helpful hotel team, we enjoyed every moment of our stay! We had wedding day and were vert happy that we choosed this hotel to stay, because room is just beautiful to enjoy the stay , as well as perfect for photos.

Location, Design, Size of the room

.

The room was really big and quite comfortable. The decoration was nice. The room had enough light sources. The blinds were a good addition. The restaurant downstairs was nice and the food was good also. The wifi worked well.

The room was showing the first signs of wear and tear. Because of corona, there wasn't anybody at the reception when we arrived, so we had to wait a bit. The car park is a couple of blocks away so you have to unload quickly as the street is narrow. There was a light sewage smell from the shower - maybe because of under-usage due to corona. Be aware that the toilet door is slightly see-thru.