Unit was cold.. heating was not adequate.

very comfortable, clean and well appointed. the accommodation is close to all major places of interest, services and shops. comfortable bed and good size room.

everything really, especially being very accomodating when i requested to change dates, was much appreciated!

The upgrade of our accommodation was superb. Excellent service for late check-in and early check out.

Nothing

Location was perfect as you could walk to restaurants and harbor. Room was very clean and comfortable.

We were allocated a room on the 3rd floor and only stairs to access. Had to carry 3 large suitcases up these and I am 64. Parking was also very tight particularly if a few larger cars were in the complex. Kitchen was also very small and not enough items to cook a decent meal.

great location and facilities

Satisfied with everything. Office hours made booking extra night difficult so had to go through booking service

No smiles from the receptionist

Extremely clean and fresh

Our apartment was a short drive to all the places we wanted to see for our first trip to Tasmania. We enjoyed being able to walk to a wide range of places to eat in the evenings & having a Woolies that was open late around the corner. The apartment itself was a mixture of modern & traditional & well equipped. We would have liked a slightly bigger kitchen, but the bedrooms were a nice size & the kids enjoyed having Netflix & Disney Plus available. Overall, we thoroughly enjoyed our stay!

Our apartment wasn’t ready when we arrived & when we entered, discovered that the carpet next to the kitchen was soaking wet. We all had to change our socks & assumed maybe the cleaners had accidentally knocked over a bucket in their rush to finish up. That evening, when our son had his first shower, we found out that the drain was clogged & the bathroom quickly filled with water, spilling into the kitchen. We turned the water off before it reached the carpet, but it is likely this was how the carpet got drenched in the first place. Although it was after hours, the staff were wonderful & dealt with the drain promptly. We were lucky with weather during our stay & the carpet dried over the next day or two. It wasn’t ideal, but didn’t affect how much we enjoyed our stay. We were particularly impressed by how attentive & caring the staff were, especially Rosalie.

Checkin….allowed us to get in early Bedrooms were nice Staff very helpful

Very small kitchen, no dishwasher. Bathroom shower too small with opening directly in front of toilet….everything got wet.

very well furnished, spacious and quiet

not enough cooking supplies

large, plenty of living space, good price good location

kitchen could be bigger

We did not stay in the apartments. We stayed in the house at 42 Grosvenor -- the original house on the property. It was a stone house in the grand style: one enormous living room, another spacious lounge, a very well equipped kitchen with a spacious table for 8, and a large private garden space with gorgeous trees, with a covered outdoor table and chairs for 6. The house's 3 bedrooms were various. The downstairs bedroom had an attached bathroom [oddly lacking a door!], and was very comfortable. The two large upstairs bedrooms had five beds total, one of them a queen bed. The upstairs bedrooms would be hot on hot days. It was very handy to be able to walk to Woolworth's in five minutes!

We got used to having no closing door to the downstairs bathroom. But we'd have liked to have a door!

Received an upgrade. Helpful staff. Great location. self contained apartment was well equipped.

it turned a bit cool. no additional blankets provided.