Located at the bottom of the ski slopes. Transportation arranged to ski shops. Free return drop off on-site. Restaurants are all within walking distance.

lovely staff great owners

was all good

Location was perfect. Staff went out of their way to look after us!

Everything! Extremely clean, super comfy beds and the most friendly, helpful staff I have ever had the pleasure of coming across at a hotel. Not to mention you can literally ski/snowboard to the front door. By the end of our 8 night stay, we were so sad to leave - it felt like we were saying goodbye to family when we checked out. We will definitely be back!

I honestly couldn’t fault our stay.

The room was fabulous, great location and lovely to be able to ski in, ski out. Very comfortable bed. Fabulous staff, friendly and work hard to ensure your stay is perfect. Excellent customer service and very customer focused. Everyone was very helpful. The breakfast is superb and just what you need to set you up for a day of skiing. Great drying room for ski gear. Loved the secure lockers. Awesome music at the outdoor bar nearby and good mulled wine! Thank you for a wonderful stay.

Great little hotel with everything we needed for a week of skiing. The staff were great, beds comfy and rooms had lots of space for the 4 of us.

The owners and staff went above and beyond to make our holiday a n awesome experience.

the food at the restaurant wasn’t to our tastes but that’s just our food preferences.

The hospitality of Bernd and Naoko is superb! Everything was ready, in place and clean. The slopes are right in front of the hotel. Location, cleanliness and food was all top knotch! Will be back!

None

location, food, great support from staff and owners

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staff are all amazing! they do everything for u to have an incredible time.

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The food was amazing. Staff very friendly and patient with children. It feels like being in Germany

Wonderful family stays, with a fantastic welcome. The owner couple is so charming and so available to make our stay pleasant and easy. And the food experience is really great and authentic. The place is quiet, and very well situated, just on the ski slopes.

Great location in front of the lifts, very close to nearby restaurants as well. Shuttle bus was nicely organized to go to evergreen ski school which was so convenient. We also benefited from the sister-hotel onsen which was brand new. This on top of great breakfast and dinning room made our stay memorable

Not much, really.

Summary - The staff, location, food, and facilities were excellent for a five-day getaway with my wife. Parking was free and nearby, and the chair lift to go up the mountain (Happo) for skiing/boarding is just a couple of steps away. Rentals were easy to do and the staff arranged all of the transportation and reservations for us. It was great having a hearty breakfast every morning, which was included in our stay. Plus, the overall lodge theme and decor were warm and inviting. Decor and Facilities - There are big windows with a great view of the mountains and nearby lift. Whenever our ski wear and equipment got wet, we would leave our gloves/helmet/boots, etc. in the dry room (with free lockers) and it was warm and ready to go for us in the morning. There was a free self-service washer/dryer with complimentary detergent as well which made our five-day stay a breeze. Restaurant - For breakfast and dinner, the hotel restaurant is AWESOME. We at there three nights and ordered the venison, chef salad, fondue, and pork knuckle. Everything was delicious. Breakfast was included and there was a pretty good selection of different western-style dishes (fresh toast, pancakes, English Breakfast, cereals, etc). They are generous with the portions and we always looked forward to the hot Gluhwein (hot spiced wine) right after we finished skiing. Staff - The staff is extremely friendly, but not overly so. They are there when you need them and can arrange rentals, reservations, and transportation for you. Location - It really doesn't get any better than being right next to the mountains. Many restaurants were within walking distance and others were just a 5-10 minute shuttle/car ride away. Rooms - The rooms were spacious and well decorated with good views no matter where you were. The bed was extremely comfortable after a long day of skiing.

There were only two very, very minor things. Bathrooms need an upgrade. They don't match the decor of the room and feel cramped. Also, humidifiers would be welcome as they tended to get pretty dry in the evenings. Again, these things were barely an inconvenience.

Very good stay in a family establishment. The owners, Bernd and Naoko, and all the staff, are really lovely and take great care of their customers. The location at the foot of the slopes is ideal, the breakfast is delicious. The station is really very nice, we recommend!

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Authentic German ski hut, amazing location, right on slope, easy access.

great location right on the slopes. spacious rooms and very clean. staff were very kind and helpful.

the room was beautiful. good facilities to store the skis.

the bathroom was very small and dated they advertise live music but did not tell us there wasn’t any. we got moved out of the hotel to a chalet but didn’t get any compensation or real apology for the big inconvenience. ‘we had to ask to get breakfast sorted as we had already paid for it.

Best location, very nice staff and it was nice there was always someone speaking English to help. Super nice rooms.

Nothing. All was good.

Absolutely wonderful place! Great location just next to Happo-one ski slope, beautiful view, very nice restaurant with delicious food and superb service. We cannot recommend this place enough!

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excellent location. unbeatable hospitality by the owners. a great breakfast and nice ski facilities.

Ski in ski out to Happo One Great service from staff Bernd and Naoko san were amazing and talked to all guests The restaurant in the hotel was nice and served good food (both breakfast and dinner)