Good

Good

Good, beer, staff were helpful

Bit of a building site as the outside is undergoing renovations, inside is in need of Reno too

I never stayed… but the sight of the building and going to the room made me feel unsafe and uncomfortable.

There are construction works going on and the mangers could have said so travelers decide if they are comfortable

If u r travelling with a family,please don't go here.Absolutely bad experience ! -Reached the place and were surprised (shocked) at the exterior of the hotel.Nothing like in the picture.The walls were off and broken.The staff said there was some renovation going on.But a mention of this on the website would have been honest. Rather than letting a person book based on dishonest pictures. - And before we can figure out where the entrance is there was some drunk guys at the entrance and one of them was shouting and literally chased us. The staff gave football as a reason for this. He said football match was going on. and somehow that justified the entrance being made unsafe by drunk people. - We were then told because we didnt have a credit card we would not be allowed into the hotel. This was at 9 PM. We had travelled all day and were told to go and look for an ATM to get cash for deposit. My phone was almost out of battery and we were terrified wondering where to go and look for an ATM from. I explained to the staff that I had already messaged the hotel saying I didnt have a credit card and that they didnt tell me I would need deposit cash and I didnt where to go. And at least if he would refund so I could find another place and he refused. So we were stuck without a credit card and not knowing where to go for cash (ATM) plus the hotel being unwilling to cancel. And the staff basically just said those were the rules. Not willing to do anything about the hotel's error is not informing me about the cash deposit. We had to carry our luggage and take my daughter and go out at 9PM and look for an ATM to get cash. I had to pay for the hotel's mistake if not informing us about the cash deposit. - We booked a room with the Thames view. The room did have a good view but right outside of our window there was a group of men sitting and drinking and chatting loudly. We had to close our curtains and sit inside. Informed staff and nothing was done. no point of the...

Everything very good. Good meal. Good pub. Good grounds. Good room.

Wifi

Receptionist was excellent. Kept her calm whilst dealing with a difficult customer. (NO NOT ME!!!) She was very professional and kept her cool.

Nothing, run down, derelict looking, there was a drug dealer in the carpark though who offered me marajuana which I should have taken so could sleep through the prostitute banging her customers upstairs - he also left his number on my bloody car window!

Everything! Hated it! Tried to get my money back instantly but was refused! Women do not stay alone it was horrendous! Brought in my dog to feel safer but he was kicked for barking at the prostitutes customers

correct

L'aspect extérieur