gorgeous property

it has everything you could possibly need

Most of all, the staff was very helpful, the room was brightly clean and what like the most, I could enjoy the first morning coffee on the balcony with the wonderful and incredible view on mountains!

Wanted to stay for a few days longer...

VIP Treatment for every guest is the standard at this luxury hotel. The entire staff is committed to a personalized desire to make your stay memorable, from the room cleaners coming in early evening to check that all is good in the room and leaving a Swiss chocolate late nite treat, to the reception staff, who give the impression that the are talking with you in their home livingroom rather than a hotel lobby, to the walk round the entire hotel and spa when you first arrive, to Abilio Ribeiro, the shuttle driver, with his interesting conversation and literal " door to door" service as he placed our luggage into our rental car. Thank you all for a magical experience in a magical place.

Great location, very nice room, bar and spa area. The room was quiet and very comfortable. The staff was very nice and friendly, the shuttles to the ski lifts and to / from the parking were very fast. The upgrade to the hotel compared to seven years ago were very nice.

The Caesar Ritz restaurant did not offer a great variety of plates and was quite pricey

Very centrally located, with several very available electric cars that can take you anywhere across town, to the various ski lifts or the car park. Large and never too crowded restaurant. Pleasant bar. Large spa with multiple saunas and hammam options. Very nice and helpful staff.

The hotel is centrally located in the middle of the town, therefore the view from the rooms on the mountain isn’t always very open and full.

super friendly staff and always helpful. clean rooms and nice breakfast.

The room was beautiful. The spa was great and the staff were all super friendly and helpful.

Nothing. It was all fantastic.

The room and the pool. Staff very friendly. Restaurant nice. We enjoy it.

Nothing

excellent hotel, great location, food, wonderful rooms and very friendly stuff.

The staff. Everyone genuinely kind and helpful. We could use the wellness even the whole day after check out. Great service. Cozy and beautifully furnished room, including smart little details, like a backpack and thermos for hikes.

The room temperature was hot and couldn't be adjusted in the room. The water pressure in the wellness area was poor and there was no soap there or shampoo, only in the room. As vegans we would appreciate a better offer of vegan products for breakfast (however we got some extra vegan products), like more sorts of vegetables (e.g. baked mushrooms or beans, etc.) And to mark products, which are vegan.

Welcome Restaurants Spa Swimming pool Bar Breakfast

Spa attendant

the service was amazing, bed was comfortable, room was fantastic, spa was awesome..

the lights in the room were quite strange

Proper hotel with proper staff. Food - amazing Location - middle of Alps