Geweldig mooi hotel met een prachtige tuin waar je heerlijk in kan zitten. Ook het ontbijt en het restaurant was zeer goed. De omgeving is gewoon geweldig zeker als je naar de sneeuw gaat waar vele mensen in de ochtend aan het skiën waren.

Persoonlijk vind ik douchen in een bad niet prettig geef mij maar een gewone lekkere douche.

Colazione abbondante e variata! Perfetta.

Metterei un frigo in camera.

L’accueil la gentillesse et le dévouement

Rien

Petit déjeuner très copieux avec confitures maison : un régal !

Rien ...

Nice view. Nice location.

The check in service could be better with information we asked about - Murmeliweg. We were shown only direction where to go - "right when exiting hotel" - that's it. And we could have been informed a bit better.

Excellent Hotel. Great location - exceptional view from balcony. Variously breakfast. Very kindly and proffesional staff.

Nothing.

location

We were sold on the idea of a small, family run chalet style hotel in Saas Fee. It appears that it is similar in style to most accommodation options in the village and we picked it as there were only 2 options left at the time of booking. Pictures and other reviews appeared good. However, this wasn't the case and we certainly would never return to this hotel.

The hotel is fine. Not fine as in good or great or excellent but fine as in barely acceptable and a very average, bordering on poor experience. The rooms are fine, sparsely furnished with Ikea style beds and really bad artwork (yes, I know this a subjective comment). Bathrooms were recently renovated and at least clean. Average breakfast, basic continental items. The worst part of the experience were the staff. This is not a great thing to write, especially as it appears that the problems we encountered were with members of the family run business. In particular, one of the head owners/managers was extremely passive aggressive/aggressive and sour and communication from them is non-existent. After discussing an issue with the front desk staff member and confirming a room change after the first night with the new room being blocked for the remaining nights of our stay, the owner decided to then state that that was never agreed to and that no other room was available. Only to then - after expressing how poor their inconsistent communication was - to show us another room as an option. Her demeanour and attitude was absolutely unacceptable and as we pointed out to her, not something that a business owner should be showing to guests. Most all other staff were similarly grumpy, passive aggressive, overbearing or otherwise just ignored us with a cursory glance at most. I do wonder if it is a part of the general psychology/temperament of the extremely small remote community of Saas Fee, but either way not acceptable and left a very poor taste in our mouths. Speaking of taste - we chose to eat dinner in the attached hotel restaurant for the first night - Appalling with a capital A and especially expensive for the poor quality - I joked with my family member at the time that it was the kind of thing that my 7 year old niece might offer up after a first attempt at cooking. Save your money and spend it towards a stay at the Capra which is next door.