Live Aqua Beach Resort Cancun
Resort à Cancun
Resort 5 étoiles
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Valeur haut de gammeLe prix de cette propriété est supérieur à la moyenne de la région
À propos de cet hôtel
Live Aqua Beach Resort Cancun
Bénéficiant d'un accès direct à la plage de Cancún, le Live Aqua Cancun Beach Resort Cancun possède une piscine extérieure donnant sur la mer des Caraïbes. Il dispose de jolies chambres avec balcons, de 9 restaurants, de 5 bars et d'un spa.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Internet/Wi-Fi
Fumer autorisé
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Bord de plage ou front de mer
Salle de sport ou centre de remise en forme
Jardin
Carte de Cancun
Chambres disponibles
2 Double • 34 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Double • 33 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Double • 33 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Double • 44 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Double • 40 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
Avis vérifiés à 100 %5.0 / 5.0
Everything!
Nothing
5.0 / 5.0
El hotel en general
Las obras cerca del hotel , mucho tráfico
4.5 / 5.0
La atención del personal muy amable
Un poco lenta la atención del bar en la piscina.
por otra parte tuve problemas con el pago, ya que booking me cargó el 50% del valor, y en el hotel me pidieron pagar el 100% nuevamente, indicándome que no se hacían responsables por cobros realizados por booking, que debía verlo directamente con ellos para lo cual me facilitaron el teléfono de la habitación sin cobro. Lo anterior no me parece, ya que si ellos ofrecen la opción de reserva a través de un tercero debieran validar que esto no le genere inconvenientes a sus clientes. Producto de este inconveniente no se si volvería a reservas en el hotel a través de booking
5.0 / 5.0
Beach. location clean good food. Room staff great.
Pool staff need to know they are in the hospitality service.
5.0 / 5.0
The moment you get there it is like walking into a paradise
Nothing
0.5 / 5.0
It was our 4th time in a Live Aqua. Everything was great till our last stay at the Cancun Resort when everything went wrong
The stay was going great, but at the second day the hotel staff went to clean our room. We were at the pool, and my wife had left her wallet in the room with our credit cards. At the very time window the hotel staff were cleaning our room we were victims of a credit card fraud. Apparently we purchased twice the same vacation deal with a Mexican vacation merchant within seconds of difference, aprox USD $3000. Immediately we were informed from our bank we let the security hotel know what was happened, but the response till today has been poor. Another thing that was very suspicious was that the cleaning staff resign 2 days later. You never expect a 5 star hotel to be so indifferent at the complex situation. We feel completely mugged by the hotel chain. Will never book with them again!
4.0 / 5.0
The staff is nice, the food is the best.
The swimming pool water is a little bit dirty
4.5 / 5.0
Staff is wonderful!
All was good.
4.0 / 5.0
Great facilities.
For a 5 star, the staff are not that good and the food is average enough. I really enjoyed my stay but not 5 star enjoyment.
4.5 / 5.0
everything was awesome, the good and facilities were fantastic
The staff in Hidden Garden were extremely rude and the night we wanted dinner at the restaurant we were made to stand in the rain. only negative I have
5.0 / 5.0
Excellent hotel. From the minute we entered the front door to the minute we left. It was a fantastic experience. Food was superb, beach is lovely. Plenty of options onsite.
Nothing.
4.0 / 5.0
the pools
that all the beds where always busy
3.5 / 5.0
Rooms clean.
Beach / water clean.
No available chairs on the pool or beach. The staff seemed flustered and overwhelmed. ZERO entertainment at night. Food was below standard. Drinks were watered down.
5.0 / 5.0
location and grounds
N/A
3.0 / 5.0
very clean
lovely friendly staff
separate lounge on 5 th floor
can’t get a sunbed after 7 am
very busy pool area - beds too close
too many cabanas that you have to pay extra for
not enough normal beds
at dinner have to wait an hour for a table to eat if you go between 7:30-8:30 pm
5.0 / 5.0
the customer service is amazing . everyone is so nice and treat you like a star.
the food is superb. we try all the restaurants and each one has exceeded our expectations.
the property is very clean, well takeoff care and smell super clean . they have aromatherapy scents throughout the property that rejuvenate and relax your mind.
I will definitely be back .
5.0 / 5.0
Everything was spectacular.
Nothing
5.0 / 5.0
high quality hotel with great hospitality, good food, many options of restaurants, comfy and elegant rooms
3.0 / 5.0
Location and rooms were well like before
Food & drink was not good like the last time we stayed there
5.0 / 5.0
The property was amazing! Everything was so clean & well maintained.
The food was amazing at each place we ate at. My personal favorites; Azure for breakfast, grilled chicken on the patio for lunch and either Italian or MB for dinner! Hats off to the chefs!
Not very handicap accessible. Stairs up to bathrooms near the pool, stairs to access the pool, stairs up to Aqua Bar.
We were at the Resort on Super Bowl Sunday, the only public place to watch the game was at the Resorts ‘Super Bowl Party’. The resort refused to put the game on at the indoor bars which was terribly disappointing. We ended up watching the game in our room.
4.0 / 5.0
quiet & restful; great pool & beach; great breakfast.
food is very small portions
3.5 / 5.0
Staff was very friendly. Pools were great. Beach access was nice.
I booked a king size bed. 2 hours before we were to arrive , we were advised they didn't have a king bed, but 2 queen beds. That wasn't what I booked nor wanted. We had to move rooms the following day. Drinks were veryyyy watered down. You couldn't taste any alcohol and I felt absolutely nothing. Rum and cokes tasted like just coke. I'm not the only person who felt that way too. Not worth the money of all inclusive if you can't taste any alcohol or given any. Also, when you are spending a LOT of money to be on vacation, they pull you aside to tell you about a *vacation plan* that they offer. Very misleading. Probably won't stay there again.
5.0 / 5.0
A hotel with a well-filled experience and enormously good service. you can get any wish you want in the way of food. from various restaurants to room service, this is an accommodation I strongly recommend.
5.0 / 5.0
The staff are so so friendly, helpful and super happy with an amazing energy!
There is so much attention to detail with how the hotel grounds look, there is so much to look at and it has a really nice vibe and atmosphere about it.
The food is just wow! In every restaurant they have it’s absolutely delicious, including the room service food.
The rooms are really nicely decorated, modern and feel super cosy and the bed was SUPER COMFY! and the little things like the curtains opening automatically when you enter the room and a beach bag to use for around the pool and the door key being a wrist bracelet which was super convenient !
the entertainment was also very good.
The beds around the pool are super comfy, like a double bed and they even put a sheet on for you!
the selection of desserts wasn’t the best
4.0 / 5.0
The rooms and the beach area
The layout of the pool area and the small pool bar
5.0 / 5.0
the room is amazing, clean and big. They came 2 times to make your bed, at the morning, and afternoon to get your bed ready for sleep. (never seen it in my life) love it.
perfect location, 4 pools, clean and amazing view. amazing staff. the 5 restaurants are amazing specially MB, takes 1h waiting but worth it. you can order anything to eat or drink … it’s amazing. no restrictions.
a bit expensive. Could have transfer airport - hotel.
FAQ
Combien coûte ce resort par rapport aux autres à Cancun ?
Le prix moyen d’une location à Cancun est de 115 € par nuit. Cette location est 229 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce resort ?
Oui, le parking est répertorié comme un équipement pour Live Aqua Beach Resort Cancun. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, Live Aqua Beach Resort Cancun comporte une piscine. Bonne baignade !
La location Live Aqua Beach Resort Cancun accepte-t-elle les animaux ?
Oui! Ce resort accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Live Aqua Beach Resort Cancun?
Nous avons trouvé 14 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, internet/wi-fi et fumer autorisé.
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