Absolutely amazing, especially the services and breakfast!

Nothing

料理が美味しかった。 こじんまりしていて温泉も良くゆっくりできた。 ウエルカムドリンクにスパークリングワインやソフトクリームがあり良かったです。 部屋が広く綺麗!

特に無かった。

Everything was quaint, tidy, and so relaxing. Onsen and included breakfast was the best part!

When we made the reservation on booking.com, we were quoted 39,672 yen TOTAL for two nights. However, when we checked out, we were charged double that. Still worth it, but the app and/or business needs to update the rates so people aren’t surprised at check-out.

Very quaint small boutique hotel.

It was not near many facilities. My fault I should have checked the location first.

こじんまりがホッと出来る感じでとても良かったです。ウエルカムのミニトマトが絶品！ソフトクリーム、スパークリングワイン、コーヒーのセルフサービスコーナー朝食も最高でした❗️

露天風呂がぬるめだったので残念でした。

Small hotel, relaxed atmosphere, enough English is spoken, nicest and welcoming staff. Amazing breakfast, ice cream, coffee and white wine free in the lobby, all pretty good! Free parking, if you don’t have a car there is a bus nearby, It will take about 15-20mns to town. There was a ramen place across the bridge nearby. Rooms are fine, clean, spacious, quiet, good wifi. Lovely onsen too. We will definitely go back!

We wish we had dinner there, I guess you have to request way ahead.

Staff is very kind and patient. Hot spring is good, and the breakfast is awesome! I will live here when we come next time!

No.

The staff were very kind and there was a self-serve ice cream machine in the lobby. The lobby is very spacious and the breakfast buffet was amazing. The hot spring was nice.

The tatami room seemed a little old, but not bad. It seems the western rooms are nicer. There is a cut off time to reserve a seat at the restaurant for dinner and sadly I missed it. However the staff kept the ice cream machine open late for me to help me out. Also, there weren't enough sheets for our futons Soni had to go get one from the front.

The daily onsens - inside & outside. Provision of yukatas for bath. Helpful staff. Pleasant lounge area.

No option for a continental breakfast.

Nice interiors, good breakfast and onsen

Nothing

Location was convenient, but a little difficult to find

Breakfast was ok, some popular items (obviouly snapped up quickly) were not replenished regularly. We arrived a little about 8-8:15am for breakfast

Excellent experience

Good breakfast with selection of Japanese and continental food. Great onsen facilities with free ice creams and drinks in lounge area. Rooms are fairly large,clean and comfortable. Staff are friendly.

none

Very nice ryokan. Very reasonable price despite good breakfast spread, nice onsen, free refreshment bar in lobby. Free parking available. Right beside a pretty river walkway and close to a supermarket

it is a nice onsen, and the interior is quite warm and welcoming. Very comfortable and warm futon. we had deep sleep. Dinner was excellent.

a taxi ride from and to the train station to the location can be costly. Our room is comfortable but its view is a dirt backyard from 2nd floor Every now and then, you can clearly see commercial planes flying over, almost too closed for comfort.

A very beautiful onsen. The room was amazing. There was onsen available for guests with an outdoors bath, for men and women separately. There was free coffee, champagne and amazing ice cream available for guests from 15:00-22:00. All in all a really nice stay.

It takes a while to get there with public transport and it's about 15 min walk from nearest tram station.

Soft serve icecream and sparkling wine after onsen was really good! Comfy lobby and communal lounge area

friendly staff

Comfy room, good Onsen, free flow of refreshment, good breakfast, good location, free parking, friendly staff.

nothing

The location was alright. Pretty to look at but a bit of a distance from most locations. The breakfast was great, would definitely recommend going early as it does cool down fairly quickly. The onsen was a pleasant addition.

The location is good! A few mins’ walk to the bus station and supermarket. Very clean and comfy! The room is big, staff are very friendly. Onsen is excellent!!!

no

The outdoor onsen was wonderful. A lot of small touches made the stay great like the cookies, the sparkling wine and ice cream station. Loved the amenities provided and the amazing breakfast. Bedding was comfortable also and the fresh coffee in the room. Great short get away and nice onsen.

Free flow sparkling wine & ice cream were great. Breakfast and hot spring facilities were incredible. Staff were very kind & helpful.

Futon and sheets had hair on them upon check-in.

Very nice facilities and great breakfast and wonderful free flowing soft serve and drinks from 3-10pm. Onsen was also really nice

Room was a little smaller than expected. Door was a little finicky to lock and unlock. We were asked for our passport upon checkout rather than check in and we were rushing to leave and catch the bus at that time.

Has actual unfiltered untreated onsen into the premises. Outdoor onsen is also available. The male/female allocation of the "bath house" switches overnight, so you can enjoy both sides with one night of stay which is pretty nice. There's free ice cream and sparkling wine, the ice cream is with Hokkaido milk and is very good. The sparkling wine is pretty exceptional considering it's free. Breakfast service gives pretty decent selection, albeit the service area is kinda cramped when I went for breakfast, consider going earlier.

This is pretty out of the way though, make sure you leave enough time to travel as it takes about 30 min or so by tram from Hakodate station (which is not that close to Shin-Hakodate-Hokuto itself) Although overall it's still pretty great.

We were in Japan for three weeks and this was our last stop for tree days. We slept very well, best sleeps of the trip. We walked the area but I cannot say much about it because of heavy snow. We found an Aeon food market close by and the botanical garden with the hottub monkeys is also nearby. And we used taxis to go downtown to the red brick warehouse area. The onsen was nice. I liked the part that opened on an outdoor garden full of snow. The breakfast was fine. Free coffee, sparkling wine, and ice cream in the evening. We had dinner one night and it was good. The onsen is convenient to the airport and I want to mention that our meal before takeoff at the airport on the third floor was one of the best we had on our trip and reasonably priced. The staff has minimal English but we used google translate. The breakfast food was not labeled in English but had pictures that helped me guess what to take. I think it is a neighborhood bathhouse. In the evenings I saw lots of people come in in outdoor clothes, bathe, and leave. We saw no other westerners in our three days there so maybe we had an authentic experience? This is not a luxury stay but we were happy to have a relaxing stay before heading home. I hope this sounds like both an accurate and a positive report.

Bread in addition to croissants at breakfast to put the fried eggs, sausage, and beef on. The chef is really good and really cares.

everything from the rooms to facilities and breakfast were amazing!

everything was great!