Hotel très bien situé Très bon rapport qualité prix

The hotel offers good value for money. The rooms are totally in line with the price and the breakfast is also ok.

I would have given a better rate if the breakfast room and the breakfast buffet would have been more clean. When we arrived at the breakfast room the tables were still dirty or even the dishes were still on the table. I appreciate that it's sometimes challenging in the morning to keep up with the crowd but it's a no go if the employees are taking care of their mobile phones and talking to each other while the tables are not made. Same statement can be made for the breakfast buffet. There is basically everything available that one needs for a proper breakfast. Unfortunately also there it would help if the employees would every now and then check if the buffet is clean (i.e. no marmelade spilled over, no orange jus spilled over, etc.). This would not take a lot of effort but would improve the customer experience a lot.

Helpful staff, comfortable room

Riom centre can be reached by driving. All restaurants near hotel reached capacity early on so plan ahead (reserve)

Staff were excellent. Clean, tidy, excellent for an over night stop.

No hot water from the time we arrived until the time we left. Not acceptable! You should have offered a free breakfast.

Very clean, lady on reception was very polite and friendly 😀

We like everything but could do with tea/coffee making facilities in room - Apart from that it's perfect

Perfect for stopping while on our way up through France. The bed was really comfortable. Dog friendly at just a little extra charge. The buffet style breakfast was lovely.

The floor in the bathroom had footprints so it didn't feel extra clean, other than that all great!

Rooms are large and airy, beds are huge. Very comfortable and clean. Very helpful and friendly staff. Breakfast was good too, everything was fresh and it was unlimited.

convenient location, pleasant helpful staff, very good breakfast

nothing

Ace hotels are generally of a good standard and good value for money - although we noticed this year the price has crept up quite a bit. We have stayed at this hotel several times before en route to/from Spain, so we knew what to expect and were not disappointed. Clean room, comfy bed, secure parking - perfect for an overnight stop. There is also a good choice of places to eat around this hotel, including an all-you-can-eat Chinese buffet next door which is excellent value for money.

Nothing - everything was fine as usual.

clean and comfortable. secure car park

nothing

easy access close to highway, close to restaurants, easy check-in, very practical and easy

room was hot during the night, difficult to bring temperature down

Great size room for the whole family. Really helpful to have a third futon bed put in for our older daughter. Shower and bathroom nice and clean. Air con is a great added bonus.

The beds weren't clean, found someone else's hair on all the bed sheets. The location is quite strange and we struggled to find space in any of the nearby restaurants to eat.

Excellent stay off for one night, near the motorway. Staff very kind and friendly, very clean and very comfy bed. Excellent petit dejeuner.

Good value for money particularly the breakfast.