situation

le personnel n'est pas à la hauteur. on annonce que le restaurant est plein : avec des tables de vides. pas de bain moussant. propreté qui laisse à désirer . établissement surfait . rapport qualité prix détestable

The view from the lobby and from our room was exceptional. The breakfast is very good (great scrambled eggs, sunny side up eggs, great bread and pastries) . The room was spacious and bright. The front line staff was ALWAYS friendly (housekeeping, restaurant, bellman, concierge). Concierge was very helpful.

The room smelled cigarette smoke. Nothing was done after signaling it several times. Staff supervisors were not always responsive but front line staff was ALWAYS friendly (housekeeping, restaurant, bellman, concierge). Room service menu on QR code is not the most user friendly for such a hotel.

view, breakfast

swimming pool is very cold

A fantastic hotel with fantastic staff - I cannot rate it too highly

We love the Yeatman! This is our third time and we plan to keep coming back. The hotel is beautiful, very grand and well maintained. There are stunning views over the river and the bridge. The indoor and outdoor pools are both immaculately clean and well maintained. The pool loungers are comfortable and generally in good supply. Clean towels are always available. The pool bar is great for food and drink, although rather expensive. You pay for the privilege of eating lunch by an infinity pool with stunning views! Staff are always helpful and mostly speak good English. The rooms are very large and clean, with very big comfortable beds. Good soundproofing from other rooms. Breakfast does not have a particularly large selection but everything is fresh and well prepared. There are lots of fruits, salads, breads, cereals, omelettes made to order and hot food eg sausages and bacon. There are also luxury items like caviar, fresh honeycomb and champagne. Rooms are equipped with kettles and fridges - request fresh milk if you like to drink tea. Overall we had a fantastic time and highly recommend this hotel, especially for couples or other adult travellers. Also good for solo travellers, very safe and welcoming. It probably isn’t ideal if you are travelling with small children as there isn’t much for kids to do and the facilities all have a pristine air to them that doesn’t feel very child friendly! Although there were some children there so it’s it as if they’re not welcome.

Nothing

Having the luxury of a pool was a huge bonus. Our room was so comfortable, I slept so well during our 3 night stay. The michelin star restaurant had the best wine pairing we have ever had with a tasting menu. The welcome drink and the staff were so helpful and friendly.

There was a large group of British tourists (whom we originally thought were a wedding party but turned out they were just on a holiday) who took over the pool area for the entire weekend and were drunk & disorderly on both days we went to the pool to the point we had to have several conversations with staff as they completely ruined our experience by the pool which is why we booked this hotel. Staff dealt with it, but not efficiently enough. They continued to serve this group alcohol even though some of them struggled to stand.

Great location stunning views great gastronomy

Breakfast buffet was not the greatest compare to dining. Not all stuff is highly attentive to the needs of customers. This differentiates best vs very good.

Everything was as expected.

Concierge didn't seem completely objective with advise. Felt a but scripted for subscribing only merchandise preselected with partners.