If you are looking for an authentic riad stay in a great location with welcoming and helpful staff then look no further. Would highly recommend.

Nothing!

Fabulous, fabulous riad in a perfect location with confortable rooms, great food and very attentive staff. The perfect place to wind down and relax

Impossible to fault

fabulous place in Marrakesh. right in the centre of it all, the souks and the buzz of Marrakesh and yet once you walk through the big wooden doors you walk into serenity!! amazing 😊

nothing!

The rooms were large and beautiful and the service 5*, the experience was special and unique and the staff did everything to make our stay special including surprising us with some flowers to celebrate our engagement. I would recommend this to anyone looking for a unique and luxurious experience in Marrakesh.

Minor, but bottled water was provided in the fridge. we had assumed this was complimentary but was later charged for it. This should be made more obvious.

impecable property. amazing room

no late check out

lovely riad ; well located . great staff

The food was excellent It was lovely to eat in a warm dining room

The check out process was a bit vague. The receptionist did not tell us our taxi had arrived

Amasing riad, super nice staff, great location, beautiful setting, authentic design, totally worth.

a bit cold in the evening even with AC on.

Architecture, interior, decor, space. Beautifully & tranquil.

the staff is very friendly and helpful. Safa, who works at the reception is great. The hotel is so beautiful and there are many places to relax. The breakfast is amazing.

Nothing.

the courtyard

WiFi intermittent breakfast just ok

All the staff at the property were absolutely delightful. this included the management/reception team but also the waiting staff and house keeping. Nothing was too much of a problem for them and they went out of their way to be helpful! It was a tranquil oasis away from the hustle and bustle of the medina but in an excellent location. We ate in the restaurant most nights during our stay including the New Years Eve meal which was a fantastic night!

Nothing

Excellent in every single way. The rooms, the staff, the location, the hospitality - surpassed all expectations. We hope to come back!

Nothing - it was a perfect stay

Beautiful decor and building. All the facilities we needed. Lovely staff.

TV didn't always give a clear picture.

location is perfect, food very good and plentiful

breakfast needs more savoury options like eggs as it’s too much bread and sweet savouries

Such beautiful oasis in the middle of the city. It is located on a lovely street with perfect access to everywhere. Absolutely beautiful with a fabulous team!

There is nothing bad to say.

Location was good. Rooms very large.

Breakfast was not good compared to other hotels and no gluten free bread or crackers even though I asked for it when I made the reservations. The room was huge but old and walls with fabric even in the bathroom. Plaster was crumbling from the walls also. Some staff was very helpful and others not.

Everywhere you go in the hotel is beautiful. The location is very good, nearly anywhere you could go in Marrakech is within 10 minutes walking. Housekeeping staff was exceptionally friendly.

There were a few customers service/administrative things that were a bit hit or miss.

beautiful hotel in a great location. easy to walk around and felt completely safe.

water in the hotel room should not be charged to the room. water should be a basic free facility in all hotels.

Very relaxing

Shower in the Royal Suite is not very good

Beautiful traditional riad.

nothing

Stayed in the Royal Suite which was extremely comfortable. The riad was superb and staff amazing. About 5 minutes to the Secret Garden and 10 to the square via the souks, the location was perfect. Would definitely recommend...