the staff was unmatched, they became friends not staff.

would have loved the bedrooms to be enclosed. sleeping in the open is challenging.

This is not just a room or a resort—it’s a property and a journey. They paid attention to every detail.

Absolutely brilliant place! Such a pieceful and calming atmosphere, stunning views, comfortable facilities and welcoming stuff. Highly recommended!

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everything was great about this hotel, stuff, customer service, food and what I like the most was to be surrounded by nature and jungles. Breakfast in the swing above the river was amazing. Highly recommend

I've been wanting to stay in the moon house for ten years and I finally did because I noticed their reopening before too many people found out that Bambu Indah was finally opened again after 3 years of pandemic. It was impossible to book the moon house before.. It's a real novelty, but then I mean this whole hotel is a novelty, if it's your thing don't need to explain it very much. Ok anyways I will talk about a few good things I found after I arrived 1. the moon house sleeping area is actually very bug-proof compared to various other bamboo houses I've stayed in. It's a whole tent, we put a bench over the curtain at night, so no bugs could get in. 2. That bed was huge and incredibly comfortable 3. The snacks were all amazing, and free, especially the crackers, I engulfed many of them before I could find out what they are 4. The bug lotion smells amazing 5. I saw a frog on my staircase, nothing scary about that really 6. Their satays are so amazing, I think if I ever come back to bail I will just get a pool pass, have some satays and do a few things I didn't manage to do because some of the facilities were not ready when I went (newly reopened) 7. Let's not forget that this hotel has its own gorge, river, ravine whatever you like to call them.. 2 of them... and many beautiful bamboo architectures aside from your own room, bridges, pods, pavilions... everything... It's the ancestor of bamboo resorts, it's the ultimate museum of bamboo architecture (alright aside from green village, another masterpiece by the Hardys, yes I am a hopeless fan), it's the original bamboo hotel before Ibuku and the rest came along if you are into that... This is the place to be. 8. Quite a number of pools here were deep and safe for jumping, but don't jump onto the parts with rocks.. 9. I don't think any hotel in Bali gives you as much intimacy with the rice terrace to the extent that the pools here give you.

To be fair, the things I didn't like were pretty obvious before I even went so just think about these things before you come 1. as cool as the spring-fed pools are, they are dark mud-colored and sometimes I feel like there could be bugs hiding somewhere and it just scares me a bit... If swimming without worries is a thing for you, this place may not work for you, but I did not come here for that... so it wasn't actually that big of an issue for me 2. the swing ropes were gone when I went, understandable... newly reopened.. I hope they come back 3. the river pod was not ready when I went... for the same reasons above.. and I really wish that comes back too Honestly, despite how nervous I get sometimes due to the amount of plants and the possibility of encountering bugs, I actually want to come back here... It's that special. It's not meant to be the totally comfortable easy vacation spot... If you love it you will come here no matter how many warnings you hear about how wild and seriously open-air it is... I heard many many warnings about this place over the 10 years of dreaming about it but I came anyways... I am really glad I did.

the location was amazing, never seen anything like it before. the staff were all so lovely and went absolutely above and beyond to make us feel welcome. the food was incredible and all organically grown.

I have nothing bad to say about this property it was all amazing, however just be aware there are lots of stairs and a fair amount of walking involved to get to your rooms from the reception/restaurant.

Breathtaking view. Friendly helpful staff. Incredible architecture. Unforgettable experience. Even on days where the weather was horrible, it was really lovely lounging around the accom watching the rain.

Only negative thing to say is despite having mosquito nets on the beds and a turn down service where the staff come around and make sure the nets are closed each afternoon, a lot of bugs still got in each night (not the bitey kind, just small flying ones). The experience was still a 10 out of 10 for us, as you should really not be precious about this kind of thing when you book an accom in the jungle without walls. But perhaps they'll consider adding zips in the fututre instead of just overlapping fabric that blows around in the wind.

Good breakfast, good service

We loved that Bambu Indah offers something truly unique, a tranquil spot in the heart of the jungle. We loved that we could take a moment to relax and focus on our personal wellness for a couple of days. Everything from the facilities on offer, to the personalised itineries upon arrival and the thoughtful gifts such as our giftbag and complimentary 15min massage really made Bambu Indah a highlight of our time in Bali.

My only criticism would be that our mosquito net had a few holes in it and we did suffer quite badly from the mosquito bites. However, this by no means cast a shadow on the fantastic time we had at this special place.

Very unique experience that I will never forget. I was shocked how clean was our moon house. Staff is very friendly and helpful.

Try to avoid the afternoon in the property as it is extremely hot. I would recommend checking in around 4 pm.