The staff were nice

The aircon broke toilet didn’t flush Kitchen was just for show - no cooking equipment at all Renovations next door was hammers and jackhammer into the wall. Room shook and was so loud I couldn’t even be in there Had to ask for a refund - only negotiated a 50% after showing a video of how loud it was to be in there.

WORST STAY EVER! DIRTY—DON’T WASTE YOUR MONEY THEY DIDN’T even BRING MY BREAKFAST. ( they called my room to ask what I want and what time, and never brought any breakfast in my 2 days stay) 1. NOT CLEAN - bathroom and toilet really bad, blood stain on pillow cover, smelly bad sheets, very old towel, I also add photo of the toilet. 2.Toilet flush didn’t work for a day, electricity power cut often. They don’t even have bottle of water in the room, I asked them in my second day and they bring 3. But the worst thing is stuff!! don’t care about anything, manager (Ninsi) also she doesn’t care if the guest are happy or not. They just take your money and no hospitality, no service.

We loved the location, people at the reception are quite friendly, it has nice pool, WiFi and AC work well, the price is amazing.

Rooms are little dark, bed is not much comfortable, we would appreciate more pillows. Eventhouth there is a kitchen you can't cook because of missing gas bomb.

Staff were very kind and did their best to help

Internet connection was poor and the laundry was very overpriced

Breakfast overall ok. Female receptionists so nice

Waterheater not working, the tap in the kitchen is broken ( the sound so annoying ).

The staff are very friendly. Nice room but the facilities need more maintenance. Good breakfast served to the room. Kitchenette was helpful. AC was good and work well.

Bathroom amenities should be improved especially towel. No kitchen utensil (must on request). Room facilities need more maintenance especially in our last room(S3). The balcony door hard to open and close. Many stain on the linen (towel & sheet).