The beds are not confortable. the water on shower never got hot, only warm water and we could not take shower at same time on each bathrooms...

The agency holding the keys had good English speaking staff who were very friendly and helpful.

To collect the keys from a site a good 30 minutes from the apartment very disagreeable. Particularly with the long traffic queues to access Andorra la Vella. Also only a single set of keys offered - with multiple occupancy this is unacceptable. The agents did arrange for a second set to be delivered to the apartment the same day. No ski lockers - bizarre in a ski station. Numerous items broken in apartment on arrival and heating/hot water system extremely irregular. Parking space (one only) not suitable for any vehicle larger than small saloon. 3rd bedroom was in fact a space on mezannine floor thus not "self contained".