The heating was not turned on in our part of the hotel and it was cold. The water was luke warm in the shower. When we asked Kelly to address these issues she essentially implied this was our problem. We should have turned the radiator on and that there was plenty of hot water in the hotel. Then another customer came down and made a similar complaint. We were offered a discount on the room, but I would have much preferred that the staff take our concerns seriously in the first place. Disappointing service in what should be a good hotel.

perfect location - very friendly staff on reception

nothing - although the hotel was preparing to close for the winter period so the bar was low on stock

Sa situation

Absence de parking dédié

location , friendly , good value

nothing

location and it was clean

no Wi-Fi! hopeless as I was working. coffee at breakfast was tepid not hot. morning reception could barely look up to say good morning….not good enough, no intention of staying again

The location and staff or good and very helpful. Many cafés close by.

although I had checked ahead for elevators, our room did not have access to an elevator which was difficult for somebody handicapped. We had a narrow spiral staircase to our room and then our bathroom was also up steep narrow stairs from the bedroom. This would be fine for some but did not work for our situation.

The location was great, very central. Room was very clean. Breakfast was good.

Having a private parking spot for the hotel would have been nice.

Perfect location. Friendly staff. Nice breakfast room.

There was no gluten free bread.

Perfect location

Location was pefect

Was a bit damp and unable to open shutters so room dark