location

Needs a lot of basic maintenance. Doors don’t lock, elevator doesn’t work… staff try hard but like Faulty Towers.

The location is fabulous in the downtown area. We had the room with the best view of Mont Blanc, so that was a bonus. We were also traveling as a family of four so we needed a larger room. There was actually bed space for 5 which included a loft with three twin beds. This was really appreciated. The room was clean and the bathroom recently updated. While the hotel was fully booked, we didn't really encounter a lot of people, so it felt like we had the place to ourselves. Also, they stored our luggage for 48 hours after we checked out as we had planned to stay at a mountain refuge the following evening. This was also a bonus as we didn't need to find another place to store it.

The carpeting in the hallways was heavily stained.

Breakfast - excellent Receptionist - extremely friendly

There was no hot water in the shower in the morning

position

The location.

The room and the hotel in general was run down and unclean. There was no hot water and after we complained about it (after taking a very cold shower!), the person at reception (who said nothing about it when we checked in) advised us that he was aware of the situation and that there would be no hot water until the next day. Not impressed…

Good location in centre of old town

There is absolutely no parking in the area, free or paid. Hotel was very misleading with this information

in the heart of Chamonix right on the gushing river . a step away from restaurants and lifts great stay .

loft room was hot

The location is good - at same distance from the train station and the main station of the lift. I really liked the shampoo and shower gel in the bathroom.

Extremely dirty - we stayed at 4th floor and the hallway was small and the carpet was dirty with dust and stains. The floor in the room was sticky and dirty. There was a thick layer of dust on all shelves. The beds were covered with a grey and furry bed cover that appeared dusty and not washed for ages. The wooden parts of the beds and wardrobes were also sticky with dirt. Luckily the bed linen was white and clean. The staff was not friendly and appeared grumpy. Lastly, the hotel claims that there is a free parking nearby but the parking is 10 min away and is not free (we paid 10 euro for the overnight stay)

Breakfast average

The floor was creaking walking on it! Part of the bathroom area was damaged Wall peeling off!

- very central - comfortable room - great friendly and helpful staff

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Buettyfull place with wiew of Mont Blanc.

Placed in a very good position with a beautiful view on the city centre, comfortable beds, versatile schedule

A little noisy especially between rooms, found a few hairs