This is our second time in this hotel. The staff is kind and welcoming. The breakfast is complete and the pool is clean and warm. I slept deeply in this quiet property. We were on the suites area.

Although they were fast to fixing what we pointed out, they need to change their carpets and be on top of minor details of maintenance that can make the stay even more pleasant.

El patio

Todo me gusto

Everything, clean secure, good food & drink, professional staff, friendly staff, wonderful pool area - we would go back in a second.

Not a great part of town, but we never left the compound.

The pool and suite were very clean and large to stay at. They had a great breakfast and very attentive. Liked the area and very secure. The valet person was very helpful to get all luggages up on 2nd floor.

The front desk person at night was very rude. We asked for extra towels, since we took our kids, and was "nickel and diming" every towel we took and brought back. Made it seem like we were going to steal the towels. There are no elevators on suites and have to take stairs.

Their breakfast is delicious

The pool was not what I expected. It’s small always packed and not heated.

Nice people there, excellent service

Breakfast still needs to improve

Breakfast was great, very fresh and many selections

It's was clean and like the hours of the breakfast 7 to 10 am

Location Breakfast Valet Parking

Some furniture looks old

Security

They change my room for a smaller one

Staff is very good, food in the restaurant is excellent, grounds and room were very clean and spacious. The room was also quiet with no sound transfer from neighboring rooms or hall.

The was no AC in the restaurant which felt like 90+ inside at 8:30 pm! The room AC did not cool very well so it ran all night and was a bit noisy.

Staff is good. Room is comfortable and spacious. Pillows are comfortable and towels are good.

I didn't like the pool it all was a bit cold

the garden and the BF.

the hotel looks old , the rooms are not comfortable (hard pillows and springs ), the WC smalls bad.

Very friendly staff and great service! When we arrived we were given our room which was in the tower. It was a nice enough room but hubbby had seen online the other rooms which face onto the swimming pool and courtyard. We asked if we could move and we were told we could for an extra fee, which was fine and reasonable. We moved rooms and it was a nice suite with a living room area with sofa bed, dining table and TV, plus the large bedroom with TV as well. Bathroom was a good size too. All was clean. Nice little touch was having few toiletry items available for guest, shampoo & conditioner, soaps, of course, shower cap, cloth for your glasses, hand sanitizer, sewing kit, shaving kit, toothbrush kit (in case youve forgotten yours) Nice lounge bar area plus great service from the bartender there. Restaurant staff was very nice too. Bell boys were very friendly and helpful. Frontdesk staff was great, very friendly, effecient and ready to help. We completely enjoyed our stay there. Also the grounds in the courtyard surrounding the pool were very well maintained.

There were just some minor things. We don't like carpet and the rooms have carpeting. Also due to humidity the sheer curtains covering the windows were getting a bit mouldy. On one of the nights the restaurant no longer had white wine for our meal and the bar was down to only one type of beer. Not sure how they handle their ordering. Considering we were out and about in the city; these were some minor things which we feel can make hotel guests stays even more enjoyable.

Excellent the food