First, my wife’s passport holder was stolen from the dining area table (2 maintenance guys and the checkin person Carlos, were in the unit at the time) as we were checking in. This included: her passport, drivers license, credit cards, COVID vaccination card, €100 and $330 cash. We realized this about 30 minutes after they left and immediately called the number on our Planet Costa Dorado (PCD) paperwork (property management company) several times. Those calls went directly to (Spanish) voicemail which we do not understand. We then called the cell number for Carlos, he was in the apartment and checked us in; when he left he must have been off work as he turned off his cell phone. After multiple attempts we finally got a response from PCD who connected us to Carlos around 8pm. We asked if maintenance or he had “accidentally” picked up this envelope by mistake as they were leaving and asked him to contact them immediately and call us back. When we had not heard from him by 10pm we called him back. He said he had talked with them but they denied taking anything, not sure why he did not contact us to let us know that. He has been non responsive ever since. Maybe he took it. Someone did!! Day 1 was spent with taxi, train, taxi to the US Consulate in Barcelona and back again. We have a temporary passport, we have cancelled the credit cards (what a hassle) and requested COVID medical records from our doctor at home - Needed for the balance of our travels this trip. Cash is gone. Finally a trip to the Police Dept. to file a report. They asked us to wait a day or two to see if it is turned in. What a day!! Day 2 and 3 (the weekend) with spotty to nonexistent WiFi. We thought WiFi overloaded with weekend traffic as the network is shared by many. Not the case, still having issues today, Monday am. Day 4, as I’m writing this. No WiFi. Headed back to the Police to file. Another call to PCD, left a message asking for help. No reply.... Have had zero contact with PCD to follow up on our request for assistance, in managing the facilities; ie. WiFi, TV, washer, coffee maker, etc. The unit itself is as pictured, but,,, the reality is the condition is in need of a lot of work: paint peeling, ceiling cracks, electrical outlets not working, minimal (and I do mean minimal) supplies and utensils in the kitchen drawers. Things that do not show on line. All in all very disappointed in the unit.

el precio, las vistas y la limpieza La entrega de llaves, el tener Wifi gratis, y retrasar la hora de salida en época de poco movimiento

Situation géographique et la vue. Mettre a dispo un aspirateur.