Friendly staff, very relaxed environment, nice pool, spacious room, very clean, good location

Nothing

Staff was amazing! Great restaurant located within walking distance from cabana. Paula provided exceptional service!

No negatives.

Nature

Towels were filthy and additional bed was a bit worn out not too comfortable.

Staff here were great - very helpful as well as accommodating. Facilities location was a bit out of the the center of town and the accommodations kind of up a sort of steep hill. I really liked this since it gave me a chance to get in a little work out every time we came or went into town. The grounds at the facilities were wonderful with lots of different types of plants growing everywhere. Staff was also very helpful showing us how to navigate the TV controls.

Our wifi had some issues on our first day - there had been a tree down on the router which caused some problems on our first night, but by the second night they had it up and running.

The proximity to the jungle, natural aesthetics, attractions, Etc. Excellent staff & great restaurant.

Water for showering was not hot enough.

The staff cannot be beat. They were beyond accommodating!

We absolutely loved Falling Leaves! Our room was beautiful, spacious, and the bed was super comfortable. We had a refrigerator and a nice patio. The grounds were gorgeous; the staff, especially Christiana and Sedacy were so attentive; and the restaurant had wonderful food, awesome drinks and happy hour! The view from the restaurant is spectacular and FL is next door to Cahal Pesh, which is a must visit Mayan Archeology Site, and a short walk from town. We would definitely come back to Falling Leaves!

It would have been great to have a pool, however, after a full day of visiting Mayan ruins we were so exhausted each night that we didn’t miss the pool. Christiana, the property manager shared that they were in the process of getting their pool approved. Stay tuned for a pool at FL.❤️

The staff here made you feel at home and tended to your needs.