We came to York for a short festive trip over Christmas. The apartment was comfortable and stylish, very well maintained. The check-in and check-out went smoothly, communication was Stays York was easy and efficient. The apartment is centrally located, just a quick walk to the city wall. A highly recommended property, thank you Stays York for a lovely holiday.

This Apartment was just what we wanted. Close to the City centre, Clean and Comfortable with parking for One Car. Highly Recommend it.

Local to all attractions, could not fault the appartment, was like home from home, handy having the sainsburys next door

We had a lovely stay in york County house is very close to center of town and parking is secure. The apartment had everything we needed and more.

Overall we were very happy with the property. The location is fantastic being so close to the centre on foot and the secure parking is a real advantage. The property is spacious and has a well equipped kitchen with all the essentials. Having a supermarket just behind the apartments is very useful. The welcome box of goodies was a very nice touch. Things that could be improved by the Stays team are i) the ‘welcome’ pack is the worst example I have ever seen. Basically it was a plastic folder of loose leaf A4 paper instructions but with lots of handwritten additions and crossings out. Really poor. ii) it would be helpful to indicate the location of the parking space in the instructions emailed to you when you pay your balance. iii) the double mattress needs replacing - it sinks down on the left hand side. iv) the magazines in the cabinet in the lounge are about 7/8 years out of date. I certainly don’t expect or want any magazines provided in a self-catering apartment but just adds a general air of neglect that they haven’t been thrown away! Other things just to note before booking i) the parking space is below a large tree and our car was quite dirty at the end of our 4 night stay. ii) the front door to the apartment building is quite tricky to open with the key provided in the key safe. The other key provided in the apartment itself seems to work better. iii) if staying in summer the bedrooms get quite hot and stuffy overnight even with the velux opened.

Needs a/c.. in the bedrooms. 1 skylight is very poor...sauna like. Open it and loud road noise. No air flow. No sleep.... Also poor communication.