Tolle Lage direkt an der Ruhr. Sehr freundliches aufmerksames hilfsbereites Personal.

There was no one at reception when I checked in (around 9pm) or checked out (around 7:30am), which made it very difficult to pick up and return the room key. I called the phone number on the reception door and was unable to get through immediately. (I have to try to call a lot of times…) I would have liked to have seen at least a minimum level of support at the reception.

I stayed one night in this hotel, and I enjoyed it, room was clean, and very quit environnement, which is very helpfull after one busy day work, thank you very much and hope be back soon.

good thank you very much

good

I had some confusions with my bookings and the manager, Richard was super flexible and supportive to find alternative solution for the situation. He was available during late night hours as well over the phone. The room is very clean and comfy, the bathroom seemed to be almost new.

Nothing to complain about.

very pleasant experience, professional greeting, very welcoming, great location being able to walk along the river, great restaurant and service, would book again with out doubt

shower was not good; especially the hand shower in the toilet.

Fantastic breakfast on terasse with river view. Nice and helpful staff.

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