Apartamento de diseño muy moderno y cómodo. Todo excelente.

Nada, todo muy bien

The comfort of the place. The beds were amazing, the washroom was so beautiful and clean it really made for an incredible relaxing stay. The place itself is so clean and beautiful I wish I could stay forever!

Nothing

It was comfortable, attractive, quiet, very new and clean and well-appointed. Staff was very friendly and helpful. Having two bathrooms was especially nice, and two balconies, too!

Access to the hotel by taxi is a little challenging. Our taxi dropped us off several streets away as a result, and it took us quite some time to find the hotel. The stairs to the loft bedroomj may also cause a problem for older adults and families with young children.

Great location, very confortable apartment, very friendly and helpful staff.

Apparemment spacieux, décoré avec goût et très confortable

Rien

Great central location with a lot of amenities just around the corner. Staff were very welcoming and accommodating, clear instructions were sent in advance to make the check in process smooth. The hotel is quite new with modern interiors, good shower pressure and very comfortable stay.

very nice, well equipped, spacious and modern apartement, perfectly clean

nothing

The staff were exceptional. When we explained that we don't like long life milk they went out and got me some fresh milk. In 2 situations we needed directions to various places. Rather than trying to explain they escorted us there.

Nothing to fault.

The property provided us with everything we needed for a comfortable stay. the position was fantastic, and we were within easy reach of public transport, food services etc. The hosts were very helpful, and willing to help with all our queries.

Clean, modern, spacious, great location and we loved being able to access the building and room without a key.

Nothing.

The service was friendly and helpful.

No cafetier in the room

This place is gorgeous. It's new, clean and very modern. There's a sitting area and a kitchenette as well as a large bedroom and modern bathroom. The location is great and the staff awesome.

We loved everything.

Very convenient location close to anything. Beautiful apartment with anything a traveller might need. Very comfortable bed and super quiet neighborhood. Air-conditioned, with free coffee and water bottles and amazingly helpful staff! I highly recommend. I'll definitely go back.

Very stylished rooms! The most comfortable beds and so modern! The room was at the ground floor, with the most beautiful garden. Best location in the heart of the town! The children loved it so much! 💕 Thank you for everything!

Unfortunately no parking!

Clean, beautiful location, kindest staff

The reception staff was top class! The lady that greeted us was the most genuine and kind person we had ever met on our stay! She definitely put us and the other guests before anything else and we felt so welcomed! I’ve stayed at an endless amount of accommodations over the years all over the world and I have never been greeted with such a welcoming and warm presence. The way my wife and I felt during our entire stay definitely made our trip memorable in itself. We felt this way even before stepping into our room, where we were guided to and our bags were brought up and we were shown around the apartments. The rooms were stunning!!! Definitely our best stay on our vacation by far! And the best stay I’ve every had! Well done to the entire team at City Lion! It was perfect and if you’re planning on staying in Heraklion this is a must! The location is prime and our stay was peaceful and quiet!

Our stay at City Lions was incredible. A 5 star rating is no exaggeration. The room was clean, well maintained, well stocked with amenities. The location was quiet but central - only a few minute walk from the main square and fountain. What makes City Lions special however, is their staff. Chryssa, Manos and team were friendly, kind, knowledgeable and efficient. They helped us with booking taxis, printing ferry tickets, navigating KTEL buses to the beach and even handling our laundry - always getting us the best rates possible. The night before our early morning departure, they made sure we had fresh coffee and water in the room. The City Lions app, accessible through QR code, was a life saver. We found answers to any and all questions we had, like best places to eat and what to visit.

nothing!

Very clean, modern and a good location

The staff were amazing!!! They were so friendly, knowledgeable and accommodating. The room was fabulous -all modern and clean. Location to major tourist sites spot on. Would definitely recommend this hotel 😀

A beautifully designed, fresh and welcoming apartment. Perfect location and wonderful hosts who went out of their way to make our stay special.

Nothing!

Beautiful clean room for what we needed. A lovely friendly welcome and so close to restaurants and shops. Highly recommend.

Waa a little noisy at night but ok.

Everything was perfect! Location, apartment, comfort. Highly recommend!

Spacious apartment, very clean and comfortable. Such a lovely, friendly & inviting welcome. We highly recommend staying here.

Can be abit noisy during night but not constant & considering how close to restaurants etc expected.

The staff very extremely friendly & helpful. The apartment was new, very clean and tidy.

If there was a washing machine in the room that would have been an added bonus.