Newly updated and very clean.

Parking. I paid $270 for a one-night stay and parking fee was $20. Strike one. Upon check in was told to scan some barcode, do something electronically and to do so before midnight or I’d be charged for two nights. It was late, I was tired from travel and not tech savvy. When I mentioned I was given parking discount ($10) then staff at desk was able to do it for me. Strike two. I then had to go back out to my parked car in torrential rain to put a piece of paper on the dashboard. Strike three. Breakfast could have been better in terms of more options. Eggs and sausage were cold. I’ve been to many other Hampton Inns and felt this one fell a little short on breakfast.

Good!

M/A

There is a wonderful Mexican restaurant just across the street. The bed and the room were of good quality and comfort.

The breakfast is the same old boring stuff offered everywhere. For the cost of the room, it felt like there should be something special offered.

Extremely helpful staff. Hotel was very clean and neat. Nice shower. Location excellent because the hotel shuttle was a lifesaver. We didn't need the over-priced rental car that sat in the parking lot.

Breakfast was so-so....standard Hampton Inn morning chow.

Staff went above and beyond to make our stay enjoyable! Airport shuttle was exceptional!

Wish more hotels had the option to watch Netflix.

The room was large. The bed very comfortable . The bathroom excellent. The shuttle service to the airport was excellent and the driver was very helpful.

The shuttle service to the hotel was difficult to organise and after a long journey from UK was not helpful. The breakfast was awful, probably the worst one we have had anywhere worldwide.

Sobe su velike, i imate prevoz do aerodroma, za šta mogu da kažem da je vozac jedino ljubazno osoblje na koje smo mi naisli. I to je to, ostalo je sve blagi užas. Hotel za izbegavati.

Osoblje izuzetno neusluzno, na dorucku ne možeš da dobiješ viljušku i nož bez neke duže vremenske pauze, ne koriste staklene čaše i šolje, samo papir i plastike, sve je za jednokratnu upotrebu, čak i kad tražiš ne možeš dobiti jer hotel isto ne poseduje. Što je izuzetno lose za hotel ovog ranga. Posteljina je bila dosta istrošena, peškiri nisu bili čisti uglavnom i nisu dostavljeni svi redovno. Kada smo nazvali recepciju dobili smo odgovor da dođemo sami po njega. Usluga pranja koja piše da je uključena zapravo nije jer sve moraš sam da uradiš, i još da platiš deterdžent. Što se doručka tiče, dosta jednostavan, jako brzo svega nestane, ako ne dođete rano teško da ćete imati izbor ili morate da čekate neko vreme dok se neko smiluje da dopuni ako uopšte postoji ta opcija. Ima tu dosta loših stvari tako da nikako ne bih preporučila ovaj hotel...

Great location

No comment

Breakfast was terrible.

Breakfast

shuttle bus to BOS. access to T. I enjoyed the customary nice breakfast. The rooms are alwasys very nice. Convenient location. Clean facilities

The hotel/room was clean and comfortable. Room was nicely decorated. The bathroom (stall shower) was updated and clean. The continental breakfast was good, several options and liked that it was offered from 6am to 10am. Location was great as it was a short drive to Downtown Boston and historic sights.

One elevator was not working, but the hotel wasn't crowded so the wait wasn't bad. Parking lot is small and on a First-Come First-Served. Wasn't pleased with paying $20 for parking and almost didn't get a spot when we got back around 7pm. Spots are tight and concerned that someone would ding our doors. There wasn't enough towels in our room and asked for another set of towels, which they only provided a bath, hand towel and bath mat... no wash cloth, but we got that the next day. One of the front desk personnel seemed a little bothered and looked like she was documenting this in the computer as she asked for my room #, what I was missing, etc.. Made me feel a little uncomfortable.

Das Frühstück war für USA-Verhältnisse gut, es Gab Wasser/ Kaffee/ Tee immer zur freien Verfügung. Sehr sauber.

Das Parken war sehr teuer, das Frühstück wurde mit Einweggeschirr angeboten.

Rooms were large, close to airport with shuttle service, good value.

The facility was clean, breakfast had a variety of choices, the location was easy to find and there was a super delicious Mexican restaurant across the street

Mit der Commuterrail erreicht man die Innenstadt in gut 15 Minuten. Daher ist das Hotel sehr zu empfehlen. Das Frühstück war ok (Waffeln, Bagel, Toast, Ei und Speck). Abhol-Shuttle vom und zum Flughafen ist inklusive.

Leider spielt der Umweltgedanke keinerlei Rolle. Pappteller und Wegwerf-Becher beim Frühstück. Zimmerservice nur alle zwei Tage.

Breakfast was ok

waffles were a little hard, a few more options would have been better. Overall really good.

Location was disappointing- hotel in an industrial area with a few shops. Breakfast was quite shocking and the worst I’ve ever seen or could imagine. The presentation, the taste, the whole level of this establishment offering was at a level the Hilton known by myself would I believe be ashamed of. The use of paper bowels to serve breakfast, the use of low grade plastic utensils and left serving utensils all added to our unsavoury and discomfort at the hotel. The only benefit here was a comfortable bed.

Above I have expanded on the hotel disappointing service but I must also speak of the fact that we arrived at hotel by our own means due to the breakdown of the hotel phone/contact system yet we were not reimbursed.

The property was super clean and the shuttle to the airport was great.

Right out our window was a trucking company that was backing up and moving trucks all night long. So there was beep, beep, beep noise the whole night and I barely slept.

It’s clean and well maintained.

Decent basic hotel stay to be close to the airport. Decent breakfast.

Front desk lady at check-in seemed to be having a bad day. The shuttle took a long time to get to the airport (maybe traffic).

The staff was beyond nice and helpful. My family & I missed our flight and were unable to get my son Tylenol. 1 of the staff offered to bring me to the nearest Walgreens and helped me calm down. She was wonderful, even the woman Jacklyn at the front desk. (probably spelling her name wrong)

Hearing jumping and banging from people above & next door to us.

IT was clean and convenient with an airport shuttle. Nights sleep when we asked for a room away from the noise outside.

Lots of traffic.

Very clean, great staff,

The room, cleanliness

It is overpriced if you consider its location

Gute Verbindung zum Flughafen durch Shuttle, bequeme Betten, ausreichend Parkplätze, kostenfreie warme Getränke rund um die Uhr.

Hinter dem Hotel befindet sich eine Spedition. Rund um die Uhr sind dort LKW zum auf-/abladen angekommen… das war schon sehr laut.

Too far away from airport.

I was very displeased with the staff and was greatly annoyed and the lack of help I received from the staff. I booked this hotel for its proximity to the airport, the shuttle service available and the parking when I was away. I thought it would be convenient as I was traveling with my 92 year old mother. The lack of availability of parking and the “rules” to park were never explained anywhere on paper or by phone when I called to inquire. I was not given any other options in the area to park by the staff who were NOT helpful. I turned around and went home.

Your staff sucked and were not in the least helpful .

The cleanliness of the facility, distance to a lot of great spots, and having a shuttle available for us to use.

N/A

The location was good and shuttle was helpful

As we were up and on the shuttle at 4am. I asked for a takeout breakfast. I was told it would be pastries and a drink and a piece of fruit. It was two cold solid muffins and an apple. Didn’t eat them.

Clean and close to airport. Staff was friendly and professional.

Nothing

The staff were very friendly and helpful. The room was as described and very spacious. Airport shuttle was available starting at 4am.

Other guests were loud in the hallway until 1 am.