Nice, comfy place. Clean with new appliances. Great stay!

Furniture is outdated and it could have been more clean

Condo couldn't be any more perfect. The owners have taken a lot of time and made every effort on the condo furnishings, decor with updated bathrooms and kitchen and nice wood floors. The condo however was not cleaned properly upon our arrival. We were greeted with a slight odor, dirty face towels in the bathroom, two beds appeared to have been slept in or not been redone. Dirty pan in the oven, used soap and shampoos in the bathtub. A broken towel rack in the upstairs bathroom. No body soap, no dishsoap, no garbage bags, no dish sponge or rag, no hand soap. I called upon arrival and then again the very next day and was assured that this would be addressed and that I would get a call. No one called or came by to provide the items mentioned during our visit. I personally cleaned and purchased what was necessary to make our stay comfortable. And washed the towels before our families use. Would definitely stay here again but would ensure the property manager follows through on inspecting to be sure the property is indeed rental ready prior to a guest arrival.

Check in check out process was easy, beds were nice

Cozy place.

Enjoyed a weekend getaway in the mountains. Foliage was beautiful. The house was lovely and located in a nice section of Sugar Mountain. Just a short ride to the mountain if we plan to return to ski. House was clean, beautifully decorated and comfortable. Could hear voices from guests in condo below but not loud enough to disrupt us. King bed was comfortable and soft towels provided for stay. Short rides to Blowing Rock, Banner Elk and local attractions. Would definitely return for another stay.

We really enjoyed the weekend at Sugar Mountain. Our unit was well equipped and very well maintained. The large porch was very nice given the unseasonably warm weather.

Easy access to house. House was clean when we arrived. Plenty of towels and sheets were clean. Shower was hot but had low pressure. All we had to do before we left was to load and start dishwasher. Recommend staying here.

comfortable beds, well equipped kitchen, quiet mountainside home. The decor is mountain all the way with great local touches, and the renovated interior makes you think cabin - though it's a condominium/townhouse building. Highly recommend this rental unit.

Modest-sized but comfortable and nicely-maintained property.

Older condo in very good condition inside. We appreciated our time here and would recommend it to others!

Older condo in very good condition inside. We appreciated our time here and would recommend it to others!

We had a great time & found the space large enough for our family & a good proximity to the slopes; we would vacation here again!

We had a great time & found the space large enough for our family & a good proximity to the slopes; we would vacation here again!

Great property and convenient to the slopes, although a bit of a walk. Everything was neat, clean and we would stay here again.

Very nice condo, nicely appointed. Bed was very, very comfortable. Fireplace not working but hopefully that is resolved soon.

Very nice condo, nicely appointed. Bed was very, very comfortable. Fireplace not working but hopefully that is resolved soon.

Beautiful place, very cozy! The family and I always have a great time when we stay there! Well be back!

Beautiful place, very cozy! The family and I always have a great time when we stay there! Well be back!

Fine except for fireplace not operating.

Fine except for fireplace not operating.

Great location, nice and clean definitely would rent again..
only hiccup the fireplace pilot light wasn’t working but thankfully matches were in the closet and we were able to get it going

Great location, nice and clean definitely would rent again.. only hiccup the fireplace pilot light wasn’t working but thankfully matches were in the closet and we were able to get it going

I am providing this review to hopefully help others and the owner of this condo. My family owns a rental property in Alabama so I understand the importance of a good review. I really hate leaving a 3 star review. I would like to start off by saying the main problem appears to be the management company (VACASA). The best part of this condo was the location and the size of the rooms. It was a short walk (5 minutes) to the base of the mountain. My 6 year old's made the walk in the snow no problem! The other plus were all three rooms were a good size with nice size closets and dressers if you want to unpack.Now for the negative and reason I gave it 3 stars. The property does allow dogs and we actually had 2 small dogs with us. With that said I was disappointed when we arrived and the condo smelt like dog urine. There was also dog poop (not from our dogs) on the nice deck. Now for the biggest issue and why I would not recommend booking with Vacasa. The fire place did NOT work. We were there for a week and called everyday and it was not fixed. Sitting by the fire while it snowed outside was one thing we really looked forward to. Not having a working fireplace was very disappointing.

I am providing this review to hopefully help others and the owner of this condo. My family owns a rental property in Alabama so I understand the importance of a good review. I really hate leaving a 3 star review. I would like to start off by saying the main problem appears to be the management company (VACASA). The best part of this condo was the location and the size of the rooms. It was a short walk (5 minutes) to the base of the mountain. My 6 year old's made the walk in the snow no problem! The other plus were all three rooms were a good size with nice size closets and dressers if you want to unpack.
Now for the negative and reason I gave it 3 stars. The property does allow dogs and we actually had 2 small dogs with us. With that said I was disappointed when we arrived and the condo smelt like dog urine. There was also dog poop (not from our dogs) on the nice deck. Now for the biggest issue and why I would not recommend booking with Vacasa. The fire place did NOT work. We were there for a week and called everyday and it was not fixed. Sitting by the fire while it snowed outside was one thing we really looked forward to. Not having a working fireplace was very disappointing.

The property was comfortable for our family and in a great location with access to skiing, tubing, and ice skating. There were a few items management had to address after check in (dirty bathroom, microwave didn’t work, broken blind in bedroom, dog waste on private deck, candy wrapper on table, crumbs on nightstand) and the staff addressed the issues in a timely manner. We would stay at this location again and hope management will do a better job cleaning and preparing unit.

The property was comfortable for our family and in a great location with access to skiing, tubing, and ice skating. There were a few items management had to address after check in (dirty bathroom, microwave didn’t work, broken blind in bedroom, dog waste on private deck, candy wrapper on table, crumbs on nightstand) and the staff addressed the issues in a timely manner. We would stay at this location again and hope management will do a better job cleaning and preparing unit.

Fireplace did not work!!Leaves piled up on deck, obviously had been there a while, heater in master did aweful clanging noise all night

Fireplace did not work!! Leaves piled up on deck, obviously had been there a while, heater in master did aweful clanging noise all night

Arrived later in the evening on check-in day. Upon going to bed, found that while the bed was made the sheets did not appear to be washed, with crusty stains on them. Terrible. We had to wash bedding then. Dirty washcloth left hanging in one bathroom, and the other smelled like urine. During COVID times, this is completely unacceptable. I called towards the end of the stay and was told they would have sent another cleaning crew. But it was already late at night and I didn't want to have to move all our stuff and deal with a crew coming in esp. as the weather was bad.This is a big failure. The place was otherwise nice. Living area a bit small for a 3 BR. With 6 people it would have been quite cramped. But there were just 2 of us so it was sufficient.

Arrived later in the evening on check-in day. Upon going to bed, found that while the bed was made the sheets did not appear to be washed, with crusty stains on them. Terrible. We had to wash bedding then. Dirty washcloth left hanging in one bathroom, and the other smelled like urine. During COVID times, this is completely unacceptable.

I called towards the end of the stay and was told they would have sent another cleaning crew. But it was already late at night and I didn't want to have to move all our stuff and deal with a crew coming in esp. as the weather was bad.

This is a big failure. The place was otherwise nice. Living area a bit small for a 3 BR. With 6 people it would have been quite cramped. But there were just 2 of us so it was sufficient.

Stayed here while in town for a wedding. Very clean and just what we needed. Great location.