Great hot tub and pool area in quiet neighborhood

Pool and house not very clean AC was not working, AC conditioner gave came and mentioned that AC Unit is too old and can't be fixed.

This house was perfect for our group of 10! The house is spaced out very nicely so everyone slept comfortably. The pool was great we just wish we were able to play music outside (city ordinance, nothing to do with the rental). Overall, this house was super fun for our weekend and was in the perfect location!

We had great service from the local Vacasa team and the gardeners who made a service call. Overall the house is close to five stars but needs some easy fixes to push it across the finish line. The house is well laid out with some bedrooms removed from the common areas and others adjacent. The western bedrooms can get hot but just remember to pull the shades. This section of town is windy but the pool deck is somewhat sheltered. I realize it is difficult at times to stock a rental property but the lack of plastic cups and plates with a pool property is unfortunate. There is one plug in the entire kitchen, we set up the coffeemaker at the wet bar. The sectional in the living room slides around as the pieces are not connected. Not trying to pick things apart but a series of small fixes would make this a stellar 5 star property. That being said the positive FAR outweigh the negative. One final comment that has nothing to do with the property, Palm Springs draconian noise ordinances and restrictions on rentals add a negative tone to any rental. If you are a small group get a hotel.

We had 4 couples on a golf trip. Loved the locations for dinners in Palm Springs and morning hikes. We took the tram to the mountain too as well. When we arrived there had been a wind storm and they came and cleaned pool second day again for us. Great house for all of us and Vacassa was very responsive when we did call about the pool. Great trip!!!

spacious, comfortable home. nice neighborhood and pool deck

My group just stayed at this place in Palm Springs and we have had a horrific experience. In general the properties images and description were not reflective of what the property currently looks like. The level of discrepancy between the description and the images is approaching fraud. The property management company Vacasa that manages this home was terrible to deal with. 1) The images are at least 3 to 4 years old... they do not accurately represent the property. Plants were overgrown, the pool was full of debris, there was construction materials in the back yard, and major appliances were badly broken. 2) The furniture was not the same as shown in the photos, in fact the outdoor furniture was black, and it was mostly broken to the point we were unable to use it. Massive holes in the furniture, missing cushions, and it was just dumpy and sad to look at. 3) The pool was BEYOND disgusting. It is NOT that pretty blue color, but a nasty green hue due to the poor groundskeeping and swamp-like due to massive amounts of leaves and branches in it. It was physically not safe to get into that pool. 4) The grounds-keeping was not even tended to, as the entire back area was covered in dead leaves and branches from a massive tree on the other side of the property. There was a large section of the yard that was not accessible due to overgrow plants. 5) The house itself was not properly cleaned, We found confetti, other items, and dirt from the previous occupants everywhere. The dishwasher was broken beyond repair, the toilets continually expelled sewer gas. 6) The beds didn't have mattresses. They had a thin foam pad on a hard wooden base. All four of us at the property have had terrible back problems due to having to sleep on those awful beds. 7) Security was a massive issue. Several of the door locks were broken, and two doors were so badly broken they didn't lock. The property manager, VACASA, was inattentive, and they have basically ignored us since we left. They didn't answer our issues when we arrived, we have had to call them over and over and over while we were there. The manager didn't bother to come out to see the place until a day before we left. She agreed that the property was unacceptable, but has since done nothing to fix the terrible experience we had. This property was so bad it's almost fraudulently represented in these images... DO NOT STAY AT THIS DISGUSTING DUMP OR ANYWHERE THAT VACASA MANAGES.

Beautiful house in a nice and quite part of Palm Springs. The house was as pictured. It was spacious and we loved spending time in the pool and for the most part the house was immaculate. However, there were a few issues the makes me give this house a 4 star instead of 5 star rating: 1) he pool was not maintained, we saw some algae growing around the rim. When we got there the pool was entirely covered in leaves and dust. We had to request someone to come clean. They added chlorine to the pool, which apparently had not been added in a while. 2) The dishwasher was almost unusable. Needs to be replaced. 3) The floors were highly polished tile which are very slick when coming in from the pool. There were a few slips. Recommend they get some rugs in the bathrooms and near any entrance from the pool. 4) Also, the master shower drain was clogged.