Great location and nice ambiance

Upon arrival, we’ve realized that the jacuzzi was out of service, which was a big disappointment since we were looking forward to relaxing there. Although we were upgraded to a different room, which was nice, it was not a newly refreshed room as we had been told. Additionally, we were placed on the parking side, with no direct access to the hotel, making our comings and goings inconvenient. Despite our efforts to change rooms, we were told the hotel was fully booked, even though it seemed nearly empty. The ongoing modernization work by the pool further disrupted the serene atmosphere we had always loved during our previous stays. Moreover, the ambiance was lacking—while the space was nice, it didn’t have the same vibrant energy that we remembered from our earlier visits.

The pool itself with access to restaurant and bar.

The property overall could use TLC. Rooms and pool area seem a bit worn.

pool area was great, everything was easily accessible to the downtown and the room was clean and cute! loved our stay here

only complaint was the the room wasnt ready for our scheudled check in time.

beautiful facilities, great bar, great food

Bed was uncomfortably hard and pillows uncomfortably soft

great location

air conditioning broke down

The property looks like the photos it’s just not well kept. We were there for our friends wedding that was hosted at the hotel. The wedding was absolutely beautiful. They had a great running planner however, every single one of us had to move rooms because of a myriad of different things for me and my boyfriend the AC did not work in our room. They gave us a fan. This is Palm Springs in September by the way, which means it’s over 100°.  Eventually, they did switch our rooms and that room was better, the AC worked, but it was still not great. All the rooms you know are about the same size it overlooks the pool area. If you’re upstairs on the second floor are bad sheets had like a blood stain on it. There was an empty box of condoms, and somebody had left Q-tips and dental floss in the room , obviously the room is not cleaned well. The place is cute, but we will not be staying there again 

The hotel needs an upgrade if you’re going to be charging people $1200 for two nights and then a $59 per day resort fee you should have  wildcat Place our room was not cleaned. 

Multiple pools

The staff was so nice. Everyone working there was lovely and super helpful. The room service steak was super yummy. Loved the frozen cocktails at the pool.

The pool was so dirty, you couldn't even see your feet at the bottom of the water. The breakfast menu was okay, the eggs benny was sweet for some reason. Pricey for feeling like a had a film of grime on me from the pool area. The rooms are nice but I think the can get a re-fresh. the Canvas walls seem out of place.