House was decent although clearly a stretch to hold 9 people. VRBO was worthless. will not use you again.

This is intended for the VRBO staff only!! We had an awesome time! Thank you very much. Here are some suggestions that I think will improve the experience: Place some garbage cans in the kitchen/bathrooms. There is no where to put garbage. We ended up leaving plastic grocery bags in different spots to put the day to day trash in. There are not hooks or towel racks anywhere. Towels were stored on the counter which also had to hold wet towels. This reduced the available counter space to near nothing. There is something blocking or preventing the kitchen faucet nozzle from coming out of its holder very far which limits the ability to wash or rinse dishes or even fill up the coffee pot. Again, we had an awesome time and appreciate you for making this home available to us.

First of all, our stay was very enjoyable overall, the scenery was beautiful, but important things needed repair. I was however, very happy with the maintainance guy when we shared our issues with the management. The top bunk of the bed was not usable the first night because it was swaying and loose. I'm 120 pounds so it should hold me but it felt unsafe. The sleeper sofa has prominent springs that poke and the mattress sags. Not comfortable. We were able to drive home on the second day and get our camping cot with a good matttress and that saved the sleeping arrangement for the remainder of the trip. Next, most of the dining room chairs were loose and unsafe, with the backs reclining and the legs very loose. My father in law almost fell when he sat down. Third, one of us went to open the sliding shower door on the second floor and the entire door system with the frame came out halfway. We were able to push it back in thankfully and it was fixed the next day. Thought someone would want to know so in the future it can be double checked for the guests.

Rental was very clean with no off odors in any room. Master bedroom and upstairs queen mattresses were comfortable. We did not use the room with bunk beds Kitchen needs: 1. Coffee pot 2. Ice maker stopped making ice on day 4 3. 13 gallon garbage can since the trash compactor is not operable (sign says not to use) 4. Dish towels and rags 5. Spray bottle of cleaner to wipe down tile counter tops 6. Better selection of quality pots and pans – the ones there were old, dirty, stained, scratched and the Teflon was flaked off on most of them. 7. Large strainer (for rinsing spaghetti and lettuce) 8. Additional silverware settings needed – ran out after the first day and there were only 3 of us (rental sleeps 9) 9. Quality utensils and knives and they all need to be located in one central area. They were randomly put in several kitchen drawers – needed a rubber spatula 10. Measuring cup set and teaspoon/tablespoon measuring spoons 11. Basics like Saran wrap and foil 12. Selection of large serving bowls – family salad size preferably with a cover 13. Jelly roll pan or cookie sheets Bedrooms needs: 1. None of the beds had mattress pads 2. Need new quality pillows – pillows smelled musty and some were flat with age Master Bedroom 1. Weird two sided cabinet Bathroom needs: 1. Laundry Room - garbage can next to toilet is needed 2. Upstairs bath – need hooks to hang towels to dry or to hang clothes on, towel rack, needs safety handrail to grab getting in/out of shower, needs a bathmat to prevent falls (we used a towel) 3. Master bath – needs safety handrails to prevent tripping or falling getting in/out of shower, needs a towel rack next to shower entry, needs a bath mat Living Room 1. Need coasters to prevent damage to furniture 2. Comfort factor of living room furniture was just okay. All living room chairs were broken down with age so were not comfortable after a short period of time. Need foot rests for chairs that do not recline. Misc. 1. With Covid, it would be reassuring if there were Hepa air filters in the rental, hand sanitizers in in all rooms and Kleenex available 2. Have a flyer on table indicating what safety measures were done to sanitize the rental to assure the guests that it is clean and sanitized ready for an enjoyable stay 3. Binder with rental rules, regulations, Wi-Fi password, local menus, rental address so if calling for delivery you have that information available, and what the renter needs to do when checking out