Clean, air conditioned, everything that we needed

Slightly far away, but definitely walkable!

The room was pretty comfortable and clean and the staff for the most part was nice.

I was waiting to check in for over 1.5hours because the receptionist wasn’t at the post. I couldn’t get into the property either because I didn’t get my confirmation code. I got there at 3:00 at check in time and I waited in the heat. And the shower never seemed to get even warm.

The cleaning staff were so lovely. I did a lot of research at other places and was relieved to have no issues with mosquitoes, scorpions, air conditioning or general cleanliness as that seems very common in other places in Holbox. The room was bright, sunny and a lovely place to be. It also felt very safe. Bear in mind it's not a long walk from the beach, but in the midday heat with so little shade on the island it felt like a lot.

Sun chairs next to the pool would be good. Two things went wrong during my stay: safe didn't work (took 3 days to sort and I had to follow up a lot of times) and the water cut out in the area (out of their control to a degree, but the staff did not follow up to check it was working in our rooms. We went an entire day with no running water - my understanding is this sometimes happens on the island). I found a very large upturned bug in the shower one morning, which confused me because the door had been closed all night - I eventually figured out that it had fallen from the ceiling as there is a gap in the wooden panels around the area it had fallen. Again, not the staff's fault but I would suggest they seal that gap (room 1) - I felt bad for the bug as it died from the fall. A chair in the bedroom or decking would have been perfect!

The hotel was very cosy and garden and pool were really nice with hammocks etc.

It was a bit far from the center.

Loved the room! Super nice, lovely veranda with your own hammock, nice swimming pool, fantastic staff who were really helpful and kind. Only downside is the state of the road outside and building going on, plus it's a little out of the way, but Holbox is small so nothing is too far. Loved the room, bathroom, hammock - very private and calming.

The accommodation is brand new, it is very clean and we appreciated the attention to details : shampoo and soap, lines in the bathroom to dry clothes and bikinis, unlimited water and a water bottle in the room. The host is very nice and helpful, she gave us tips for restaurants and could organise tours for us. We would definitely come back here. The open kitchen allows you to cook and save some money which was great for us.

Nothing.

nice sized room, comfy bed, nice shower, very helpful staff. kitchen facilities and fridge.

too far out and lots of pools of water. bitten by lots of mosquitoes, 4 cockroaches in bathroom from the shower. curtains not black out and you could see the light coming in.

the room was beautiful. the staff was amazing and helpful

the area where it is located isn’t great. no taxis want to go there and it’s a little lonely and dark to walk alone

the staff was very kind and helpful always sending messages to give recommendations 😊the room was clean and comfortable enough. if you don’t need a lot it’s good… I mean …it’s very rudimentary you only get the necessary …the location is ok (except when if it rained …)

the room was a bit too small for a family of 4. the towels were not changed during our 3 nights stay and it’s kind of wet all the time…so we would have appreciated if they would have accepted to give us fresh ones every day …we arrived when it rained a lot and it was impossible to walk around the hotel ( lots of water or mud )…

Big comfy bed, slightly out of town but still easy access in about an 8min walk. Staff very friendly and always offering help. Great value for what you got

Room was quite loud being made only from wood (animals / engines / rain / etc) but not a huge impact

Very friendly host. The bed was very comfortable and we liked the wood style of the room. Also very clean!

It was a little further from the "center" or beach. But we found this actually to be a plus because it was very quiet. The nearest restaurant consequently had relative cheap and good cocktails in comparison to those in the center.

The room was big and the bed comfortable . cute decoration , I asked for more pillows Gaby gave them fast.

No one was there on the lobby when we got there , The front desk said her son fall and took him to the Dr. Juan the housekeeping opened us and gave us the room . He was very attentive at all time .Gaby the front desk is out most of the time .we were on the Pool when a guest (Italian girl )was knocking so I let her in, it was annoying , this is not our job. When we came back from town didn’t expects Gaby, her husband and kids and some others friends using facilities and drinking beer. this is not professional. we want to soak into the pool after being in the beach, this was imposible .

Absolutely everything, welcoming host providing us with all information, beautiful accommodation with stunning bathroom with mussel instead of battery - just amazing! Shower had unexpectedly good pressure. You have an unlimited access to drinking water. The location is a bit far from downtown (easily doable by walking).

As everyone - I can only complain about neverending mosquito attacks even when using the spray (very bothering and good vibe/energy sucking). And obviously so imperfect roads partially covered by water and mud. Nevertheless, this is not a property's fault at ALL - should be taken in consideration!

The room is great, it is spacious and clean and has a nice shower. Also the staff is friendly.

The location is not ideal to explore Holbox, it takes about 15 minutes to get to the beach/ centre (especially when it has been raining).

The property was great and loved the decor, pool, and patio. The staff was extremely kind and very helpful.

It had rained a few days prior to our arrival and it was extremely muddy. We weren’t aware of the weather/ golf cart situation and we had a rough time ordering taxis from where we were located.

Cute little apartments and a wonderful atmosphere, great value for money. The owner Rebecca and her partner Belen did anything imaginable to make our stay a good one. My girlfriend unfortunately got pretty sick (not related to this accommodation) and Belen woke up in the middle of the night to arrange a cab, take us to the hospital, and help translating our story to the doctor. Thank you once more, we really appreciate your help!

very clean. comfy beds.

The staff at Aruma Ha was very friendly and helpful, rooms were spacious, clean, and comfortable, and the property itself was very cozy. There’s a nice pool with outdoor shower, a shared outdoor common area with a fridge where you can cook and hang out, complimentary water fountain, and bicycles for rent (which we didn’t use). Good enough wifi to do basic things, but we didn’t really use it since we prefer to stay off our phones in general. The AC in the room was wonderful and worked really well!

The property is a little outside of the centre, about a 10-12 minutes walk. We didn’t mind the walk and actually enjoyed it, but it is something to keep in mind since it easily floods when it rains and can make the walk a bit more tricky. But there’s always the option to take a golf cart taxi.

The room was cosy and nice, the staff responded very quickly and was available to help with any issue. The hotel accepts cards (which is rare in Holbox). It’s a bit far from the main street, but for us it was a plus.

The windows go to the pool, so in the evening it may get noisy if there are people there. The air conditioner was placed just at the level of the head, and during the night made a very loud noise.

Nice clean rooms and a.c. was great. Beds were comfy and towels were oversized and clean. Staff was polite and helpful.

We were there in April 2022. The location wasn't great, it was way at the end of the village and a good golf cart ride from town or beach area. The roads are bad already but much worse near Aruma Ha. Nothing they could control. The pool was nice but small and unfortunately for us we had very limited time or opportunity to use it. There were a group of 6 from France there at the same time and they pretty much took over the entire outdoor area. They cooked 3 meals a day outside on a grill and swam in the pool nearly all day cooking or doing dishes which prevented anyone else from using the pool or courtyard area. It was extremely rude of the people and we and some other guests both agreed the owner should have spoken to them about sharing the area. But the rooms were very nice.