My wife and I had an excellent experience. Coco made it especially great with her great customer service. The staff who prepared the food was also great and considerate. The rooms are clean, and the cleaning staff was very caring. We decided to stay here, away from the oceanfront properties because most of the reviews about the oceanfront properties, mentioned how outdated they were, not very clean, and ocean view was the biggest attraction, oppose to cleaness, comfort and service. I understand the allure on that for young couples, not that we are terribly old. After looking at the oceanfront properties when we got to the boardwalk, we were happy that we stayed here, opposed to any of those properties. It looked hideous with all of the beach towels and bathing suits hang off the balcony. At the Fairfield Inn property, we got a peaceful night sleep as it was quiet, and it was a very short drive to all of the attractions in the surrounding areas And this was one of the highest rated hotels in the area. My wife and I preferred to go to the attractions, opposed to being in the middle of it, with the noise and everything. This will be our hotel of choice when we return back to Viginia Beach.

One particular front desk clerk was rude. But Coco and her awesomeness made up for it.

This hotel is fairly new. From entering it gave a great vibe. There’s a brewery section and it was lively with guests but not noisy. Very nice decor. The staff was super friendly and attentive. The breakfast was excellent. Super clean and well tended. I am very critical of hotel services and this particular Fairfield was outstanding. There’s free parking and plenty of it.

A nightlight in the bathroom?

Breakfast was good.

Room lighting sucked for us handicapped. The shower was not safe to use. Only 2 handicap spots by the front entrance . No ice on my floor the 5th, why?? Almost 300 for one night and no free premium channels or wifi, what a ripoff.

Convenient location - so near VaBch Town Center, restaurants and shops. Access and parking were exceptionally easy. Although breakfast offerings weren't expansive, everything was quite good. Hotel staff were extremely friendly and helpful.

I was disappointed I couldn't find MSNBC on TV at the hotel.

Sandwiches

More cut up fruit

There was one staff member who was rude to my husband regarding the policy for the snacks area. She really was not professional. I wish I knew her name to fully report her because she needs additional customer service and hospitality training.

Clean rooms, friendly staff

Rooms are small for the price over 300$ for one night, advertised as city view but all we could see was grass

Breakfast was great

Nothing