Eleven Pearl Boutique Hotel & Spa
4.3
Excellent(524 Avis)Hôtel à Diani Beach
Hôtel 4 étoiles
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Comprend les essentielsJardin, Piscine, Animaux de compagnie acceptés et plus
A propos de ce hôtel
Eleven Pearl Boutique Hotel & Spa
Situé face à la plage de Diani, l'Eleven Pearl Boutique Hotel & Spa propose un hébergement 4 étoiles, une piscine extérieure, une salle de sport et un jardin. Il possède un salon commun, une terrasse et un bar.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Cuisine ou coin cuisine
Internet/Wi-Fi
Cheminée
Fumer autorisé
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Bord de plage ou front de mer
Salle de sport ou centre de remise en forme
Jardin
Adapté aux familles
Carte de Diani Beach
Chambres disponibles
1 Lit queen-size
Capacité d'accueil 2
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2 Lit simple
Capacité d'accueil 2
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1 Lit queen-size ou 3 Lit simple
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Superposés
Capacité d'accueil 4
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1 Lit queen-size
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
4.3
Excellent(524 Avis)Avis vérifiés à 100 %
4.3
El hotel fue exactamente lo que necesitábamos: un espacio de descanso frente a un playa bellísima, para desconectar y disfrutar cada instante de esa brisa, ese mar, esa arena blanca y esos atardeceres. El personal es muy profesional y correcto, y ponen lo mejor para el disfrute y descanso de los turistas. Quedamos muy agradecidos por el cuidado y afecto recibido!
4.3
Amazing warm welcome and hospitality from the staff!
Beautiful location and rooms lovely with great views and nice terrace.
Excellent spa treatments available. Large menu selection for lunch and dinner. Great breakfast. Lovely pool and great sunbed spots overlooking Indian Ocean.
Having to say goodbye to Zella (the resident dog) 🥲 we fell in love with her!
4.3
Gorgeous location. Staff great.
4.3
The hotel has a great location right at the beach. The grounds are well kept, rooms are nice (a bit basic but thats okay). Staff is very friendly and really helpful when planning activities.
Wifi didn't reach the room which was mildly inconvenient but not a big issue. Three of us had paid to have dinner included but 4 dinners were not taken (late arrival, early departure) and we were not allowed to shift one of those to a different person (3 other dinners were allowed to be switched to lunch though). Of course they are absolutely not required to allow that, but it would have been a nice gesture from management. Staff was very friendly and patient about it.
4.3
Very limited options
No WIFI in rooms. I needed to work while staying there, but it was very inconvenient in the dining area/bar area.
4.3
Great location with very good value for money.
Some beers had built up rust on the bottle top.
4.3
The location is in the pretty place by the ocean and I guess you pay mainly for that. Stuff at the bar, restaurant, at the entrance and in the sunbeds area are nice and helpful. Food wasn't bad
It's not a hotel's fault but Beach boys in this area are very aggressive, shouting at you and calling you names if you don't want to talk to them. Probably not the advisable location for solo female travelers. It should be clearly noted somewhere that there is a HUGE difference in standard between swimming pool and ocean view rooms. Swimming pool rooms are bad, not 4 star hotel standard, hostel standard at best. They are very small, dark, run down and unpleasant. No room for your stuff, kettle and water had to lay on the ground cause there was no other place to put it. The shower drain was clogged and the shower itself was so small you touch the curtain all the time while showering. I asked for a better room and was moved to the ocean view room, but I had to pay 6000 kenyan shillings for that. Ocean view rooms are more spacious and better, however I found a cockroach in my bed! I told the staff and was told "not to stress so much" . Sorry but there is a lot lacking in customer service here. Have they changed the bedsheets after that, I wouldn't bother to write this review at all, but they didn't. I recognised the stains on the bedsheets that also were previously there (on new bedsheets) that after founding the cockroach they didn't even bother to change the bedsheets. So unfortunately I was too disgusted to sleep in it.
4.3
I visited the hotel with my parents. We all enjoyed the stay very, very much. Super friendly staff, beautiful bar and restaurant, very close to the beach. Quiet at night, large rooms with very comfy beds. The gymn was also ok, I used it once, dispite the 35 degrees - coz I had justed turned the AC on, one should do that in advance, maybe.
My parents got very sick with the stomachs. Not sure if it was connected to cocktails or food.
4.3
De locatie was top. De kamer was heel ruim en mooi, ook een grote badkamer en een mooi bemeubeld terras met zicht op zee. Het personeel was heel vriendelijk en behulpzaam.
De maaltijden waren van matige kwaliteit.
4.3
Hôtel avec accès direct sur sublime plage de Diani. Décoration locale charmante, bains de soleil confortables, bonne restauration et personnel aux petits soins.
Petits bémols : salle de bain, avec WC, ouverte sur chambre. C’est charmant mais cela peut être gênant…et lit moyennement confortable
4.3
Posizione spiaggia. Veranda della camera. Assenza di zanzare veramente non male
La colazione veramente basic! Cose semplici come il sale sempre otturato per l’umiditá, il caffé non buono, nessun pane al di fuori dei toast, per cena griglia ma non fatta al momento ma poi riscaldata, no veramente una delusione! La piscina dietro all’hotel invece che in zona fronte spiaggia.
Il personale alcuni si gentili, altri non parlano inglese e quindi non capiscono cosa uno voglia o desideri o chieda.
La camera senza porta di separatione con il bagno decisamente negativo per rumore ecc, ecc!
No in generale per il vitto decisamente scadente!
4.3
Woir haben das Paradies gefunden. Traumhaft schön!
Alles war perfekt
4.3
- Aufmerksames Personal
- Schöne und gut ausgestattete Zimmer
- ausgewogenes Frühstücksbuffet
- Erholsame Ruhe auf dem Gelände
- sofort belagernde Beachboys, sobald das Hotelarel in Richtung Strand verlassen wurde
4.3
Beautiful place right by the ocean, lovely room with good AC, very friendly staff ready to help for any small thing. Comfy beach loungers. Food was good also - the breakfast buffet selection wasn’t huge but you could get fresh eggs cooked every morning & everything was tasty. The beach bar area is just lovely! You also get a litre of drinking water every day in your room and can buy an additional 5 litre from reception for minimal cost.
Only suggestion would be more ice in the cocktails and coolers for the beer which gets warm very quickly!
4.3
Super Strand, sehr gutes Frühstück, fantastischer Blick aus dem Zimmer auf den Indischen Ozean. Personal sehr zuvorkommend. Gute Bar mit annehmbaren Preisen.
4.3
Beautiful location and facilities. The pool was closed for 4 days during our stay which affected our enjoyment but this was for maintenance and was unusual. Communication around this was good.
Hotel were unpleasantly strict around bringing food into the hotel, even small items for consumption in the privacy of the room. I understand that they are trying to force you to eat at the bar etc. but this was over the top. I sometimes need to eat urgently in the event of low blood sugar and staff caught me at reception 'smuggling' small food items (chips, chocolate) in. The bar and restaurant are not 24hrs so could not accommodate late night food if needed.
4.3
Fantastic location and beach.
attentive staff.
Breakfast and Food at restaurant should be improved.
4.3
The hotel is right on the beach so we had easy access every day.
The only thing that I can complain about was that the safe in the room didn’t really work and the fridge was off. But other than that, everything else about our room was great.
4.3
Location, value for money, friendly staff
On tap beer was far to warm.
4.3
Direct access to beach. Toiletries provided were by local brand "cinnabar green" and was very luxurious
Breakfast variety wasn't great, bed was thin and old.
Massage room wasn't kept well but masseuse did a good job.
4.3
Lovely stay at Eleven Pearl. The hotel is beautiful and the staff were really friendly especially Thomas and Gilbert the barmen. They were always very helpful, giving us tips on where to visit in Diani. We truly enjoyed our stay!
4.3
Good location and great beach front. Staff where friendly and helpful. Food was good.
Some staff need a little more training in customer service. The music does not need to be loud and party like any time before 7pm!
4.3
Love the African art everywhere. And the beach was fantastic.
Guest wifi did not work. The foam bed sagged a bit.
4.3
Excellent location. Average food.
Apart from the beach, nothing more is available at the hotel
4.3
everything: the location the beach the rum. the excellency of the personal. All in a genuine Kenyans atmosphere. perfect place for wonderful holidays
4.3
The breakfast was good Not much options to choose from but not bad But the staff were all amazing the rooms are fab and the beautiful beaches looking right onto.
Nothing it was a perfect stay
4.3
A welcoming vibe in a beautiful location, absolute beachfront. Staff could not have been more helpful and thoughtful
WiFi not so strong in the rooms, although it was adequate in the common areas.
4.3
it’s was welcoming, clean and the staff was amazing. Emely went above and beyon for us. she is sweet,kind and Hubble.
love her customer service skills.
secure, clean and everyone was so kind.
I definitely recommend this place for vacation.
4.3
the hotel is sitting on one of most Beautiful beaches I have ever been. the sand is white and very clean with bath warm water!! The hotel itself is a cluster of beautifully designed thatched accommodation, restaurant and bar area. the front of the hotel is a garden area with monkeys, baboons and other’s(😊) bouncing from tree to tree, absolutely stunning to watch. the whole facility feels safe and very welcoming.
nothing , it’s a fabulous place
4.3
Not too big. African feel. Right on the beach. Lovely staff, friendly and efficient. Good food.
Nothing.
4.3
Good location. Staff in general were friendly and helpful.
First room:
- AC Broken
- cockroaches in the bed
Second room:
- ‘ensuite’ was a toilet in the open room with a small curtain around it
- ‘double bed’ was 2 single beds pushed together, less than 6foot in length
- bitten in the night by what looked like bed bugs
Facilities:
- gym is filthy and damp, visited and was left with grime all over myself after using the equipment
- provided with 1L water for 2 people to share, after this have to buy water.
- stayed half board (as per website booking) but charged extra for all meals and drinks other than breakfast (despite having to check out early due to the above)
- breakfast covered in more flies than I have seen before in any establishment
I would not recommend this place to anyone. The team were in general polite and courteous in helping us move rooms when cockroaches were found in the bed however the second room had just as many issues. We checked out early and lost our money as the team would not offer a refund. I was informed by a lady who introduced herself as the CEO ‘welcome to Africa’ ‘cockroaches are to be expected’. I assume this was one of the eleven French investors in the company and it saddens me that this is the attitude they would take. I’m fortunate to have travelled to six continents and lived around the globe. I have stayed in much much cheaper accomodation than this and have never experienced this level of unhygienic practice and callousness. Thankfully our next hotel in Diani was cheaper, nicer, cleaner and, unsurprisingly, no cockroaches. The photos are, in my opinion, not representative of the hotel and I would encourage anyone to think twice before booking here.
4.3
The staff were so helpful and friendly.
I had a pool view room and thought that I would've been envious of the seaview rooms. But I actually loved my little room, it was very quiet and relaxing.
The beach front area was also lovely day and night for lounging and dining.
Some of the sunbed mattresses were a little thin an uncomfortable.
4.3
Food quality was really good. service at the restaurant from Francesca was exceptional. The below team members are an asset for this property: Joker, Francesca, gardeners and the two ladies at the reception. sorry I can’t recall both names (Naima and the other lady) - Also the HSK lady that cleaned our room.
The WIFi needs to be improved. the only area that I could check emails was at the restaurant. in the room, bar and sun beds it did to work and it was extremely difficult to get connected.
4.3
The bar area facilities were good. Breakfast was good and well presented.
I’m 6’4” so the bed wasn’t big enough for me.
FAQ
Combien coûte ce hôtel par rapport aux autres à Diani Beach ?
Le prix moyen d’une location à Diani Beach est de 81 € par nuit. Cette location est 40 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Eleven Pearl Boutique Hotel & Spa. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Eleven Pearl Boutique Hotel & Spa comporte une piscine. Bonne baignade !
La location Eleven Pearl Boutique Hotel & Spa accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Eleven Pearl Boutique Hotel & Spa?
Nous avons trouvé 16 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, cuisine ou coin cuisine et internet/wi-fi.