everything was great.

only thing I did not like/appreciate was…it was only me and my 3 kids when we were leaving. we woke up early and we’re getting things together, we went down to get the car and some carts. when we came up the guy was in the room before I texted check out, but he was sweet. we did take a little longer loading things on to the carts because when we went to leave we had to pull certain things off because of fitting through the door, which in all reality takes time! when we finally got the carts outside a lady was walking up and was basically rushing us and double reminding me checkout was at 10. by time we went into the elevator it was before 10:20. I know it was after 10 on the dot but like I said we did have a few loading issues. and there was no reason for her to be rude. spending almost $2,000 on a place and being rushed when you’re a single mom with 3 kids who are trying to help the best they can was just beyond me. I would love to book back with y’all but If people are going to be rude because we were a little behind I will pass. hopefully next time that won’t be an issue. I also had a cheaper hotel booked and switched to you guys because I felt my kids would enjoy this place more.