Checking in was easy. The place was spacious and has great potential. As you will see in "things we didn't like" below, there were lots of issues with the state of the place. But I do have to point out that Laura was responsive and really did her best to mitigate the situation. She offered a partial refund of £100 for our troubles, which helps, but the overall experience was not positive. What I can say however, is that Laura did seem to do everything within her reach to help, so I dont want to dissuade others from staying there. This is a new property with lots of potential and with practice and experience I trust she'll get it right.

The front of the property was littered with rubbish. The garden had a plant pot full of cigarrete butts and a paper plate with an unknown substance on it. And dead plants. Waking through front door, the smell hit you in the face. I initially thought it was from all the dirty laundry that had been shoved into the boiler room (fire hazard), but turns out it was a return valve in the toilet. Looking closer, we realised the bed sheets hadn't been changed, although the beds were "made". There were bags of laundry in the second bedroom, which we later discovered was also dirty. The clean stuff was in the big wardrobe in the main bedroom. The sofa bed had crumbs all over, it was filthy. Then when we opened it, all the bedding was still there from the previous guests. I slept in the living room. Sofa bed is unstable, you can't even sit on the bed without causing the whole thing to buckle. I tried laying down and it was impossible. There was a nasty bar right on my feet. Mattress on the floor it is then. But that wasn't even the biggest problem of sleeping in the living room. It was the terrible smell from the bathroom. Every time I moved in my sleep that smell smacked into me and I woke up - had I not been exhausted, I wouldn't have slept at all. And there's a massive skylight right above the living room that will guarantee you to be flooded with sunlight and wake you up. And no curtains for the window panes by the front door - so basically, I'd say this place is absolutely not for 6 people. Living room shouldn't count. Also there was a fishtank which looked dirty with only 1 tiny fish in it. I wasn't that put off by it, but my family were. It was a bit off putting. Also, the whole place is painted black (walls, ceiling, the lot). Strange choice. We were meant to stay 2 nights, but we only stayed 1. Laura informed me she had the placed cleaned during the day, but it was too late for us.

Ant infestation, unpleasant odour

everything

nothing.