The house is lovely, comfortable and was very clean. It had a very nice patio, pool and spa. The neighborhood was nice and very close to the beach and shopping. With the above mentioned, I usually give a good rating. Even when things have gone wrong, I usually still give a good rating because the unexpected happens, we can’t expect perfection. The reason I did not give this house a 5, was not due of the things that went wrong, but because of the poor response and seemingly lack of care from the owner The reason I rated it a 4 was the following 1. We traveled a long way and arrived at the house 45 minutes early, but they refused to let us in. The house was empty and the cleaners gone. I have rented many houses, even during Covid, and on the few occasions I arrived a little early, there has never been an issue to check in a bit early. It seemed extremely petty and unnecessary to make us wait 45 minutes 2. One of the reasons I picked this house was because it had a spa.I paid extra money to have it heated (and they required the pool to also be heated even though I was not interested in it). But the spa never heated, it was barely luke warm. I called and I sent a text the next morning. They asked me what was wrong but then did not reply until the very late afternoon almost 8 hours later. And their answer was basically that there was nothing they could do because it was a weekend. The one suggestion they made I tried and it didn’t work. I would have expected them to offer a refund but they didn’t. I had to request it. And then they only agreed to 50%. I have also rented houses where things didn’t work, and they immediately offered to refund money. Its pretty standard to be offered a full refund for a service not provided, not just half of what you paid. 3. One of the TVs did not have the electrical cable to plug it in (minor issue). They never fixed it, and never offered any options other than asking me several times if I was sure the cable wasn’t some place in the house. It would not have required much effort for the owner to show a bit more willingness to correct the issues. And as I mentioned, it wasn’t so much the problems that occurred, those were pretty minor and I would have overlooked them. It was the “deal with it” attitude

The house is lovely, comfortable and was very clean. It had a very nice patio, pool and spa. The neighborhood was nice and very close to the beach and shopping.

With the above mentioned, I usually give a good rating. Even when things have gone wrong, I usually still give a good rating because the unexpected happens, we can’t expect perfection. The reason I did not give this house a 5, was not due of the things that went wrong, but because of the poor response and seemingly lack of care from the owner

The reason I rated it a 4 was the following
1. We traveled a long way and arrived at the house 45 minutes early, but they refused to let us in. The house was empty and the cleaners gone. I have rented many houses, even during Covid, and on the few occasions I arrived a little early, there has never been an issue to check in a bit early.
It seemed extremely petty and unnecessary to make us wait 45 minutes

2. One of the reasons I picked this house was because it had a spa.I paid extra money to have it heated (and they required the pool to also be heated even though I was not interested in it). But the spa never heated, it was barely luke warm. I called and I sent a text the next morning. They asked me what was wrong but then did not reply until the very late afternoon almost 8 hours later. And their answer was basically that there was nothing they could do because it was a weekend. The one suggestion they made I tried and it didn’t work. I would have expected them to offer a refund but they didn’t. I had to request it. And then they only agreed to 50%. I have also rented houses where things didn’t work, and they immediately offered to refund money. Its pretty standard to be offered a full refund for a service not provided, not just half of what you paid.
3. One of the TVs did not have the electrical cable to plug it in (minor issue). They never fixed it, and never offered any options other than asking me several times if I was sure the cable wasn’t some place in the house.
It would not have required much effort for the owner to show a bit more willingness to correct the issues. And as I mentioned, it wasn’t so much the problems that occurred, those were pretty minor and I would have overlooked them. It was the “deal with it” attitude

We wanted a house in an area that was not so populated or busy with tourists. We also wanted a house with pool just in case we had rain. The space of home, location, heated pool option and 15 min or less from everything including the nicest public Boca Beach 🏝 was all perfect for us. It’s traditionally decorated and older furnishings BUT we didn’t need fancy we needed practical and clean. In either case the house was very nice, comfortable and ideal for a blended family with children, teenagers and adults.

Overall we enjoyed our stay at this property, fair price and a convenient location. I would recommend that the owner leave enough toilet paper and clean towels for the amount of people staying at the property & the carpeting needs replacing, many stains.

Super close the the beach, No traffic getting there. Private pool and hot tub were perfect! The home was very clean and cozy. Tons of outdoor space for my 2 boys, smart tvs and everything we could of needed was fully stocked. Will stay again!!

My family and I had a great time at this large clean home with great private pool. We loved location that we could walk around the neighborhood and making the short drive to beach. Plenty of room and the host was very friendly and responsive to our needs. Made the short stay worthwhile and enjoyable Will book again!

We fly to Florida every year and this house rental was by far the best rental we stayed in. The house offered way more than we expected, starting with the amazing private jacuzzi and pool. The entire backyard has a bug screen 👍👍the pool had very warm water for our toddler to swim in and run around on the non slippery floors. The kitchen had everything you need and had new kitchen appliances! Comfortable beds and very clean space! House also provide pool toys for kids and beach items. Can’t say enough good things about this house. I look forward to our next stay!

We fly to Florida every year and this house rental was by far the best rental we stayed in.

The house offered way more than we expected, starting with the amazing private jacuzzi and
pool. The entire backyard has a bug screen 👍👍the pool had very warm water for our toddler to swim in and run around on the non slippery floors. The kitchen had everything you need and had new kitchen appliances! Comfortable beds and very clean space! House also provide pool toys for kids and beach items. Can’t say enough good things about this house. I look forward to our next stay!