Design & decor

No air vents in n restroom. But that’s just me being picky

Breakfast

Clean

Breakfast was very good. Location is fabulous.

Cleanliness, roomy

latch on door didn’t work. had to be removed

April 5th made reservations for a room with 2 queen size beds and when we got there. The room they gave us didn't have 2 queen size beds and when we went to ask them about the beds, they told us there wasn't any roooms available with 2 queen size beds. So we had to settle for the room that they gave us with 1 queen and 1 pull out bed. This room also didn't have a light in the closet, no light over the tub area and one light over the bar area was out. When they came in to clean the room, they only changed the one queen size bed and didn't change the sheets for the pull out bed we had to settle for. Didn't leave any more decaf coffee are clean up the coffee pot that was used. We have never been treated this poorly by any other hotel chain in our lives. Needless to say this will be our last time staying at The Hawthorne Hotel chain😡👎

front desk was amazing and helpful.

Nothing bad to say about this property.

The cleanliness and how warming the staff was.

The water pressure was low and Luke warm water temperature.

Room was beautiful and staff was friendly.

We had plans to go out the night we booked and requested iron. We were informed one would not be available until the following morning. Several light bulbs needed to be replaced in our room.