Friendly staff, beautiful building, great free breakfast and charcuterie at night. A luxurious and charming experience

I loved the area and the staff was amazing!! I will come back here again and again!

Bed was extremely high off floor and couldn't provide a step to help get into bed

Wonderful little boutique, hotel right in the middle Greensboro. Nice little walking distance to the downtown area. Staff was very attentive and very nice. Was impressed and would stay there again.

The guys were great. So helpful and friendly. Brian and Lee were very gracious.

We stayed 3 nights and fell in love with the property! The rich history of the Biltmore was evident everywhere you turned. The staff was so passionate about the property and the history behind it that they weren’t just people there to work, they were the Biltmore! Take the walking tour, ask questions about the property, embrace the beauty of the Biltmore and the staff that embraces it!! Greensboro was so much fun to explore and the choices of dining were fantastic. The property was so quiet we had no clue it was a full house! Thank you Brian, Lee, Koka, Stephanie, and the rest of the staff for making our stay memorable.

Lovely historic hotel. Staff was very nice and informative, rooms were clean and beds were comfy.

The breakfast selection and presentation was wonderful! Staff were pleasant and efficient. Room was smaller than expected, but comfortable. Shutter and bathroom sink need repair.

Historic old house, great staff. Lobby beautiful. It is convenient, within walking distance of many downtown locations. In room fridge and A/C noisy. King bed was good. Tub with shower, risky -no tub mat. Paper plates and bowls like many mid range motels for breakfast. Bakery goods average, we were there a Sunday morning. Parking nearby and on street in front if weekend. We will consider for future stays.

My room as at the front of the hotel facing the street. So, I got quite a bit of noise late at night from outside. The curtains also let in a lot of light at night from the street lights. Had I stayed in another room it may have been different. Otherwise a charming hotel with very friendly staff. I’d stay again, but in a room off the Main Street.

Loved the history and decor. Greensboro’s first electric elevator still in service. Tons of dining options. Highly recommend!

This is an older property but is very clean and has a great continental breakfast. The area is very walkable and has great dining options. I would stay here again in the future

This was a great unique place to stay. It's wonderful to be warmly greeted and then offered wine and cheese. I'd definitely stay here again.

Scuff marks on the wall, bathroom fixtures loose or broken. Cosmetic repair is needed. Staff was very friendly.

The staff was very friendly and the location is great, but the quaint charm of an old hotel didn't do it for me. The internet was spotty, and there's no consideration for environmental sustainability.

Reception guy was friendly first day but kind of stand offish at checkout. Not sure who poured water on his cereal. Speaking of cereal the continental breakfast was actually quite excellent. Almost anything that you could possibly think of including DIY waffles. Walls look freshly painted in room and it was clean. No bugs. Bedspread was definitely old school but clean and no stains. I Elevator was an attraction and even though of an original 1903 old school design worked perfectly with no weird mechanical scary noises. I would definitely go back to stay there on my next trip to Greensboro.

Wonderful property with a wonderful staff. This property is so full of history with a staff that loves to tell you about it. They are knowledgeable and passionate. The rooms were clean and comfortable. I loved how this property is walkable to so many great restaurants and bars.

What a great hotel!

I was so excited to stay at this historic hotel in my hometown while back in town visiting for my niece's graduation. What this hotel is and what this hotel could be are vastly different. As you pull up, you see a beautiful older facade. Enter the building and the lobby is immaculate. Stained wood panel walls, large fireplace, plush historic type seating. That's about where the charm stops. Not because it has to, but because the owners have let it(more on that in a moment). I do want to continue with positive before constructive. The kindness of the staff is unparalleled. Zoe(I hope I spelled that right) was extremely kind. She doesn't seem to like to make eye contact, but very kind and prompt. The only feedback on staff I have is, in a hotel like this, uniforms or more formal clothing would be befitting. The elevator is also one of the oldest in the city. It can seem cumbersome at first, but operates better than most modern and so neat enjoying that experience of pulling the brass grates back and opening the door. Now, the more constructive. The dining room is very closed off and the feeling reminds me of a nursing home dining room. No character, no feeling of warmth. The bedroom, while having a great view of the street and alleyway below, needs major renovation. Busted hollowcore door from bedroom to living, stained, wrinkled carpet, unnecessary furniture clogging pathways, 4 inch 1970s tiles in bath, 20 inch tvs, and maintenance issues from water stains to bad paint.

The staff went above and beyond in every possible way!!!

I love a historic property and this place has been lovingly repurposed. It is beautiful, but also has all the amenities to make a visit comfortable and convenient.

Lead based paint peeling off walls, water stained ceilings combined with a commode that would not shut off is not a very good impression for a room that was almost $200.00 per night. There was a plaque on the exterior wall. That stated this building was the recipient of a grant for renovations. I’m not sure when that plaque was placed, but this beautiful old building deserves some major renovations to bring it back to the state of its original beauty. Constant T LC is necessary for A building of this age.

It was great

I like the uniqueness of the property, plus the 30s and 40s feel!

I didn't mind the historic look but it definitely needed some upgrades. Some walls and ceilings in the property needed work. I had the muffin for breakfast and it tasted molded. We stayed one night and couldn't sleep because of people arguing outside our window. Staff were friendly.

It was really fun staying in the unique rooms of the hotel. It is a nice place with friendly staff and breakfast was very good.

Lovely place all around

Cleanliness was excellent.The only complain was the bed mattress high that was difficult to go to bed & there was no step to help going to bed.We asked for help but they couldn’t do anything.The noise from outside lasted for several hours I recognized there was no solutions,except to have room isolation.

We loved the location and the unique qualities of the hotel. The entry area and common breakfast room was nice and cozy. Well presented breakfast buffet. My girls like the elevator too. The staff was very friendly and full of helpful information. The only suggestion would be to update the actual bedrooms with a quick an easy update, and paint. The beds were comfy and clean. We would definitely come back. Thanks.

I enjoyed the uniqueness of the hotel. Only complaint was the noisy air conditioner.

I booked at this hotel for High Point Furniture Market, it was one of the only hotels that had available rooms. The description of the hotel on the website has it rated as a 4.5 star hotel and played up the "historic" and quaint aspects. I've lived in historic homes my entire life and my current home is 68 years old. The difference between historic and this hotel is that this hotel appears to have not been updated in decades. The room appeared old and dingy. They are a far cry from "comfort and elegance" as advertised. The a/c unit made the most awful racket, the bed was lumpy and felt like lying on pavement, and the pillows were equally as bad. The bathroom has a modified Home Depot builder grade vanity with a cultured marble top that had seen better days. The vanity light was missing a bulb. There was hardware missing from the furniture, the shutters in the room were broken with parts lying on the sill and the carpet looked filthy. The TV next door was blasting through the walls. I couldn't get a minute of sleep due to the lousy a/c unit and the extremely uncomfortable bed. So at 1:00 am, I booked a room at the Hilton Hampton Inn around the corner, who had a few rooms open. I left at 7:00 am and checked out early. I was billed for the entire stay. The difference between a "boutique hotel" and this hotel is that a boutique hotel is chic, this place is a complete dive. It could be charming with some updates, but sadly, it appears that there is a real lack from ownership.

Although not a posh hotel, the history and mystery surrounding the hotel makes it worth it. We stayed in a room at the front of the hotel (on street side) and it was noisy! Very fun experience and I would stay again just because it is a unique place.