We all had a lovely holiday. It felt very easy. The room was always kept clean, the towel huts really handy and the resort felt calm and quiet.

The property and staff was amazing!! Everyone was very friendly and helpful! The grounds were beautiful and immaculate. So many dining options, multiple pools and a beautiful walk down to the beach. Highly recommend!!

I love everything in this resort except the following: There should be a dedicated area and pool for children and families with children. Fine dining area should be just adults only. Price points of their drinks is just outrageous, it’s understandable it’s in a five star resort but it’s in the Algarve, Portugal, not Manhattan, New York.

This was a last minute purchase as we looked for a sunny vacay. We were certainly not disappointed. The weather was amazing, the beach is gorgeous and the resort was beautiful. We did half board which was a great option as the food is so good. The Champaign bar is a must.

Only a brief visit - definitely worth a second visit to the most beautiful beach in the world during the high season when the hotel shops are open. Spa and beach were particularly impressive. Very much enjoyed the short two day stay.

Amazing place

Fabulous hotel

The property was beautiful and the staff helpful and accomadating but not warm or friendly which we frequently encountered elsewhere in Portugal. The room was clean but haphazardly restocked. They didnt clear teacups until asked and either brought many waters or none. The facility is HUGE and maze like but we got used to it. Biggest complaint is: I tripped over an exposed wire and fell very hard at the bar on the terrace overlooking the cliffs. No one apologized; no one offered a comp drink; nothing . One nice waitstaff said she has complained to her boss about that cord.

Loved our stay here, room was great, staff were great, food was excellent

Excellent

the views from each corner of property absolutely stunning elevator to the beach was wonderful

Absolutely love this property and hope to bring entire family next fall

Stayed here for a mother/daughter vacation with my 7 year old. Was a beautiful property, we felt very safe and comfortable and it was the perfect hotel for kids. Lots of other kids to play with and tons of amenities geared towards kids. My daughter loved the kids club, games room, buffet and endless selection of pools to jump in. I held back one star on this review because there were several occasions where we felt like there was not enough waitstaff to handle the volume of guests and demands. We had to wait quite a long time for food service a few times and had to seek out staff to order food and drinks when lounging on the lawn. Other than that, it was great and I would definitely revisit with even more of our family because there is something for everyone and it has a great family atmosphere.

We embarked on a relaxing vacation, with the intention of unwinding and enjoying some peaceful moments. However, it's important to highlight that this hotel resort is primarily geared towards families with small kids, and we found ourselves surrounded by young children throughout our stay. Considering that we have older kids, this came as a surprise. We did appreciate the hotel itself, and our room offered a fantastic view. The food was good, and the service was satisfactory. However, we couldn't help but notice the lack of designated adult-only areas at the resort. With more than 7 pools available, it was disheartening to find that not even one of them was reserved for adults seeking tranquility. The presence of kids breaking pool rules, such as jumping, ball games, and using huge inflatable beach animals in the pool, made it less enjoyable for us. Additionally, the absence of lifeguards overseeing the larger pools raised concerns, as we witnessed many hazardous situations that could have been averted with proper supervision. It seemed as though the staff were not intervening when rules were being blatantly disregarded. Our experience could have been improved if there had been at least one area designated for adults and if the hotel's rules were diligently enforced. We feel inclined to recommend this resort primarily to families with kids. For couples or families seeking a peaceful and relaxing experience, we regretfully cannot endorse this resort as the ideal choice.

+ great facilities + Friendly staff + Great location + Good restaurants - over priced restaurants - very slow service (resort too big and underemployed)

Overall the hotel is nice with spacious, never felt overcrowded with plenty of grounds to walk and enjoy. Two main issues. Firstly, the breakfast was poor with luke warm food and dreadful coffee of all types. Secondly, there isn’t a nice bar to enjoy the evenings. The main bar is dark and dingy and the champagne bar which is nice shuts at 10pm.

This beautiful property is a hidden gem! Truly had the best time and every need was met! The staff were friendly, professional, and worked hard to help us enjoy our stay. The facilities were top notch. Grounds are beautiful, pools are clean, restaurants are delicious and varied, and the beach was one-of-a-kind! Our room in the hotel was beautifully updated and done with great quality. The room was well-equipped, and the housekeeping staff came by twice daily. We were thrilled to have the wonderful breakfast buffet included and it was just amazing every morning! We will be back to this resort without a doubt!!!

Everything was excellent

very nice lush property, great location on a gorgeous beach, staff was very helpful and friendly. Hotel rooms are a little bit dated but still nice. My only complaints are that the pool was not heated and the spa closed at 7 PM. Would stay here again.

More access to transportation

The resort is beautiful and very well looked after. Very good breakfast buffet. The hotel looks a bit outdated, but it is very clean. I was disturbed by the loud ventilation (?) of the hotel, which could also be heard in the room. (even when the air conditioning in the room was off). Overall, the rooms and the hotel are pretty noisy. Piano music in the entrance hall could still be heard on the floors above, unfortunately until after midnight. Unfortunately, the reception was consistently rude and seemed annoyed when we asked questions. Never a smile, not a word more than necessary. I would not travel in August, many families with children and therefore quite loud.

I was there for a jazz event and it was really nice and relaxing.

Stunning location, LOTS of people and LOTS of kids. This isn’t the spot if you’re looking for couples relaxation, but the property is gorgeous and well done.

Stunning location, LOTS of people and LOTS of kids. This isn’t the spot if you’re looking for couples relaxation, but the property is gorgeous and well done.

Great hotel with a beautiful access to the beach. Great to switch off and forget about the world

Very good lovely stay

Very good lovely stay

Beautiful resort.

The hotel is gorgeous!! The beach is incredible and the staff is very nice and accomodating. My only complaint is we came for three nights and we were not able to get reservations for any restaurant for dinner. The restaurants seem amazing but are open to people outside the hotel. Perhaps this part needs to be improved and managed a bit more..

Too busy no restaurant bookings available

Too busy no restaurant bookings available

The hotel is set in beautiful gardens which are the best thing about the place. The hotel is run on the cheap and everything about it is cheap - Nescafé in the rooms, broken sun loungers, swimming pools not heated, breakfast rationed, pool towels rationed to 1 per person. When I stayed only one restaurant was open and the food was inedible - greasy and disgusting. Also the restaurant chairs were so uncomfortable that one was in agony after 30 minutes. Basically a three star hotel in 5 star grounds. Definitely not worth the €300 per night.