My room was so much better than I was expecting! I did have trouble with the cold water, it was a trickle in the bathroom sink and my showers were pretty scalding. I did mention it to the front desk but it did not get fixed during my 4 night stay. I did find a dirty sock and a washcloth under my bed in the first night along with some trash that was still there when I left. Otherwise I found my room to be fantastic. Star was friendly and helpful.

It was just gross. It’s been over a decade since I’ve stayed anywhere this sketchy, misrepresented and unclean. I like white sheets without questionable spots and gunk on them. I don’t want to have to sort through towels for one that looks completely clean. I don’t want to be able to see questionable liquid residues on walls in the bathroom, gunk in the shower, and stains on the headboards. I don’t want to see things wiped/smeared on walls and hair of various types around the rooms. And hideaway beds mattresses in couches should not be curved permanently into an upward arc, stained and without bedsheets. It shouldn’t take two trips to the desk to get two sheets either. Hilton should be ashamed to have their name in this hotel.

The room looked run down. Poor lighting over the sink next to the bathroom. The beds didn’t have much support and when waking up you would be sunk down in the middle. When walking across the floor your feet(socks on) would stick to hardwood floor. Overall feeling of ick.

Contrary to reviews I’ve seen re: renovations and such, my stay was fantastic.

The Lobby looks very grand, but once you got past the lobby you see nothing has been cleaned. The carpets were covered in drywall as if someone had just worked, but it was obvious it just hadn’t been cleaned up for some time. Once we got to our room it was even worse. We asked them to please clean while we were away all day, they made our beds and that was it. There was dog hair in the sheets, on the counters. The floors were totally dirty hadn’t been mopped or swept. The kitchen had food on the stove. Then we discovered there was no door for the Primary suite. We then also realized that there were not 2 bathrooms and advertised, but a bathroom in the primary and a half bath in the other room. Then we noticed there was not window in the other room which I’m pretty sure is a fire code violation. It seemed as if they were remodeling but doing a horrible job. The vanity was broken to the point that it caught your leg if you stood too close, like a giant splinter. It is severely understaffed, we had to go to the lobby to get all our towels and anything else. They didn’t have complimentary anything, my daughter lost her tooth brush and they didn’t have any. For a Hilton this was all surprising. It seems like they have run out of money and opening before it’s actually ready. The beds were terrible. The pullout bed fell through when you laid on it, we had to prop it up with the cushions from the couch portion. The shower had a straight shot to the living room, because no door.

They are remodeling but our room was awful. Not enough light, several things broken. Bed was comfortable

I’m assuming the hotel is having some work done 1. The carpet felt so dirty under my bare feet I had to wear shoes while walking around 2. 2 giant holes in the bathroom ceiling 3. So much grout and chalking in the tub 4. Woken up at 8 am by construction on a Saturday morning 5. Night staff was rude Will never stay here again

The property is under construction. My room has a slow tub drain. The paint job was hit and miss and the construction workers in and out made it impossible to sleep in..