Lovely 1 night stay, spa, pool and hotel vibe is great!

Beautiful view from the balcony

The stay was great, with impeccable accommodations and hotel facilities. The pool and the service from the staff, especially Gabriel, were very good. The only exception was the parking fee (20 CFH), as I was informed at check-in that there would be no charge. Thank you.

Check in time is 3pm, but our room was not ready until 3:30pm. Nobody from this hotel made an apologize. Even one worker was very rude.

It’s a nice hotel but not coming back. The rooms had a bad smell (I think because of the carpets) The price is too expensive for what it is. The staff was SUPER friendly and helpful.

We loved this property and our stay. I would definitely recommend staying. I will only mention a couple of items that are just my opinion. We could never get reception on the phone, we had to walk down to talk to them. They were always amazing and friendly, but it would have been nice to get some ice or towels via a phone. The outside pool is SMALL and CROWDED it’s very nice/clean, easy to access. But it looks so much bigger in the pictures. It had 20 people in it every day, included kids which was probably 10 too many! Other than that… the room was awesome, the weather was great, view amazing, staff so helpful, parking was easy, food was goo, breakfast buffet was a large, spa was enjoyable, lots of shops/restaurants near by and near a waterfall you can hike. Recognize the location, it’s about 1hr away from Interlaken. While it’s 14 miles, your on a mountain.

We recently stayed at The Cambrian Hotel in Switzerland, booking a deluxe Mountain Panorama View room with the expectation of a balcony. However, upon check-in, we were surprised to find that the room we received had a very small window and no balcony, which was a stark contrast to what was advertised on the hotel's website and booking platforms. Paying around 650 CHF per night for a two-night stay and not receiving the room we expected was disappointing. The discrepancy between the room we received and the representation provided during booking was quite significant. We believe that if a room does not have a balcony and only features a small window, it should be sold at a different price point. Additionally, we were disheartened by the attitude of the front desk staff, including the duty manager, when we politely raised our concerns. Their response came across as rude, which further impacted our experience negatively. We hope that by sharing our experience, others will be mindful when booking with the hotel. It's important for guests to be aware that the actual accommodations may not align with what is advertised. We recommend potential guests to consider reaching out to the hotel directly to ensure that the room they book meets their expectations. While our stay at The Cambrian Hotel did not meet our expectations, we are hopeful that our feedback will be taken into consideration for the improvement of future guest experiences. We trust that the management will address

staff is so kind. our family members got a good memories