Location is great ,no issues, easy access

Comfortable beds. Clean thru out the building.

This is a very large and older hotel but they have done a great job of making the most of it. Staff were super friendly and helpful and greeted us every time we came through the lobby. The room was comfortable and bed was clean and good pillows! Great rates too

Got hit by a tornado during my stay but that wasn't the hotel's fault. That aside, bed was extremely comfortable and had the best sleep I've had in a while. Apart from the tornado in the middle of the night, of course.

This Four Points of Bentonville, AR is amazingly beautiful, inviting and very clean. The staff is friendly and work with urgency. My room was spacious and very clean, I could even walk around barefoot in my room. Will most definitely stay again when in town for work purposes.

Was very clean, bed was comfy. Staff was so nice from front desk staff to bartender then lady hosting breakfast. Will so go back. Thanks all

Great place to stay!

Awesome staff and very clean. Will stay again.

I highly recommend staying here when in the area. The staff are top notch and very freindly. The indoor pool and hot tub is currently out of service or not in season, but when it's open it would make the stay here a 10 out of 10 for us. Kudos Four Points!

Clean and consistent perfection. In town for a Walmart Conference which was amazing.

The staff was remarkable! Clean, very nice room decor, well appointed bathroom, and quiet. We plan to stay there on future visits to Bentonville!

The beds were comfortable. We were bummed the pool wasn’t available.

Quiet and clean. Staff was awesome.

Front lady didn’t want to help me because I booked through Expedia and messed up, but finally got it figured out

The entire hotel smelled like the Indian restaurant that was next to it. There was several hairs in the shower/tub. I had to wipe it down. However, the bed was comfortable, the linens were all clean and the AC worked well.

Horrible customer service

This hotel is weird. It has strange architecture. There are rooms that overlook the lobby where there is a bar. The lobby is huge and has places to set up a lap top and sit. The hotel was clean but a little bit run down. I appreciated that they cleaned my room on my 2 day stay and the water pressure in the shower was good and hot. The staff was friendly and helpful.

Rooms generous size. Room was clean. The building is showing age and looking run down.

First time at Four Points in Bentonville. Located on a busy street, but had easy access to get to our destination. Everyone was friendly and accommodating. I was a little surprised that they advertise a restaurant, but the only meal served is breakfast, however, that breakfast was very good and reasonably priced. I had the same meal both mornings there! I'd stay at this location again.

The room and the lobby were both very clean.

Dark and depressing

Clean and very comfy beds! Nice hotel bar area! Great staff at check in!

Very nice inside, rooms were big and clean. Bathroom was big and all the amenities were provided. It was super quiet there and it was nice for a one night stay. The breakfast was the only thing that I would give one star to. I ordered oatmeal and it was terrible. Had a terrible taste I didn’t even eat it. Pancakes were ok, bacon was good.

I booked a king bed room. I was given a two Double room. I ended up not staying due to that

Nice and clean!

Nice facilities overall with good housekeeping. Elevators were kind of slow and only one of the two seemed to be operating.

Clean, safe, and comfortable. Great hotel in an area filled with fun things to do. We will definitely be back.

Management and support staff were all extremely rude (It’s apparent that the customer service issues start at the top—the support staff has clearly been trained by someone who has no business working in hospitality). There was NO housekeeping in the room, and I had to interact with the put-out staff at the front desk every time I needed a clean towel or trash bag for my room. All common areas were dirty, and trash was overflowing from the cans onto the carpet. I moved to a different hotel when the hot water stopped working, and there was no ETA available on the repair. I’m going to chalk it up to not being able to find a competent person to run the hotel during Covid, but I’m certainly not going to recommend this place to any of my friends or family. Very disappointing.

Disappointed that the pool was out of service. The Hotel itself was good. Nice lobby.

Great staff

I reserved a king bed. When I was checking in online, I saw they changed it to two queens. I called the change it and they confirmed they’d have me in a king bed. Nope. We were giving two queens. Weird vibe in the hotel but was good enough.

Love this place.