Location is great, however, you would be severely discriminated if you booked through a third party. I decided to book a long stay through Hotels.com, as the promo code was not working, i booked 3 nights instead of 4. Upon arrival, i requested they honor the long stay. To my surprise, this turned into a 3 day back and forth. Expedia called and emailed to try to resolve the issue, they refused to answer them. Furthermore, at check-in a lady next to me was kindly asked to register as a bonvoy member in order to be provided free breakfast. Upon hearing that, i requested to provide my number as well. I was shocked when i was told that they weren't going to give me free breakfast and i could only qualify for 20% off. So all guests are not treaded the same. Some are politely encouraged to get free items, others are denied services or promotions cause they're a third class guest. They also refused to give me any rebate for my 4th night and requested i pay the full price! I went to Kempiski hotel, was extremely surprised they recognized and honored my Expedia membership. They went as far as upgrading me to a new room. There's therefore no reason why the Ritz decided to discriminate me, if Kempiski can upgrade me. I doubt it has anything to do with booking through a 3rd party like they claimed. It was definitely racial and i will never be going back.

Great location and services.

Amazing hotel and staff. Great pool and spa area as well. Loved the club and being on the club floor. Staff and food was fantastic.

A fabulous Ritz-Carlton property centrally located on the vibrant Pest side of the city. Surrounded by shops, rooftop bars and restaurants. Close to the shuttle bus to the Buda Castle district, as well as the metro and cruise ship docks.

The best. Flawless customer service. Make you feel important and valued as a guest.

Amazing service from the staff very attentive. The Spa treatments were amazing and spacious rooms.

Love it

Service was pretty poor.. closer to 3 star Hotel Staff was more interested to chat with each other then looking after the guests. The only Ritz that has 3-4 guys standing in front of the entrance and you still have to open the door yourself The other time there was no door man at all. Restaurant service as slow as it can get… everyone runs around and does something but you still wont get your coffee for 15-20 min.. Food.. you better order a day in advance We stayed last 12 months in 4 different Ritz properties and this one had the poorest service by far… Staff needs way more training.