clean

Staff was lovely and accommodating. The facilities are in disrepair. I arrived late and my room lock needed its battery replaced, so I had to wait after midnight. The shower was clogged to the point I had to take an RV shower. Moved rooms and the second floor hallway smelled like active cigarette smoking. Signs were still posted from years old mask mandates, which communicates these areas are not regularly monitored and cleaned. General aging and disrepair in rooms and halls as well.

The staff is amazing! Annette treated us like family and made us feel important!

This is an older Courtyard that needs a re-fresh, an overall good experience for overnight travelers. Convenient location and easy on/off Hwy 14. Better options available for longer stays.

I recently stayed at the courtyard ] and had an excellent experience. The room was clean and comfortable, the staff were friendly and attentive, and the amenities met all my needs. The location was convenient, making it easy to explore the area. Overall, it was a fantastic stay, and I highly recommend this hotel.

If you're going to charge for parking, put it in the ad/ listing

The staff were accommodating

Love that they have streaming. But how come there’s no continental breakfast?

It was a decent hotel, a little dated but comfortable. The staff was amazing and very friendly.

My husband and I found the staff to be very friendly. The room was super clean. The two room suite was convenient and practical. We were surprised it had a toaster oven in addition to a microwave and refrigerator on it's large counter. We highly recommend

The pool was shared with the Marriott property next door and the pool was enclosed in a tiny room with no ventilation. It was Subpar!

Overall guest services and desk staff were excellent and accommodating. Only downside there was no pool, other than that, everything else was excellent

It’s was really nice and the staff were really friendly

Good

Hotel was nice. Rooms are spacious. Close by freeway access and places to eat. I would stay again. Only thing not my favorite is the indoor pool. Small and humid. Thought there was an outside one but read wrong.

The staff and service exceptional service. Room is clean. However, I do think the elevator needs an upgrade. It looks outdated. But other than that, I would stay here again.

Great customer service. Receptionist was outstanding

Was a good place to stay while passing through. room is comfortable and the price is fair. would be nice to have a complimentary breakfast. this is the only hotel that has not offered it.

Nice

Nice

Great atmosphere. Very clean and spacious rooms . Highly recommend

I enjoyed the room size

Everything was excellent loved the stay and the staff

Great customer service

All the staff are friendly and helpful, especially Annette!?

It was a nice process

Multiple room switches, noise pollution, structural issues, etc. Not the stay I expected

Forced entries from a guest, room switches, structural issues, unfriendly staff, etc

It’s a great experience

I felt very safe and the rooms were very comfortable and clean. The employees were very nice and accommodating. It was a great stay!!!

Parking was a pain. The rest was great

First, the deposit is $150. That is outrageous. Then false advertising. There is no indoor pool open 24 hours. Third, I was charged $12 for parking because of security. What security? I saw a women giving head in their car behind the hotel. There was no security at all. The parking lot was full, so I had to walk from a different parking lot. That was a waste of $12.00. Best part is the cockroach that was in the bathroom. I have no other choice, because I checked in at 2:00 am. Staff is rude. I asked if I could check out at 1:00 instead of 12. He said no because Sundays are the busy day. Oh bother. I used to like staying here. It's really some crappy service now. I did get to check out late, at 1:30. I did tell them the issues. They refunded me for the parking.