Good stay

Only thing that could improve was the mattress could have been softer.

Nice property BUTTTTT…directly underneath landing path, so roaring jets quite frequently until nearly midnight. And then they started back again around 5:00 a.m. Found a pair of black socks and used tissue on the floor under a chair and edge of bed from previous occupants when we arrived. Breakfast was good. Mini-Belgian waffle maker. Cheese omelets and scrambled eggs. Thin crisp bacon and sausage links. Oatmeal and cereals. Dairy items. Large clean area.

Literally the worst Marriot chain yet. Discrimination, lack of hot water, and multiple complaints about the poor service. I was part of an on site seminar and this was Not an isolated incident.

We arrived at 1 am after a long flight. Everything was ready for us and the desk staff was pleasant. My only complaint is that I had called the front desk earlier in the day to find out about the hotel shuttle picking us up at the airport. I was told that the shuttle ran every 30 minutes 24 hours a day. When I got to the airport, I called to see where to meet the shuttle and the desk clerk told me the shuttle quit running at midnight. I was tired and not happy to hear this. Staff should be better informed on this type of information.

Quick stay but very accommodating

Very clean hotel and the staff was very friendly.

I booked this room specifically for the handicap features listed (grab bars near toilet and in shower, transfer bench for shower, etc) and upon checking in was told none of those features were in the room but they did exist in other smaller rooms. Our party then considered booking (2) rooms rather than one so that the handicapped person could have their needs met. But before booking we asked to see the other handicap rooms. Their was only one small grab bar but the toilet was not handicap height, it was short (standard) height. This was a major problem for our party. Our stay was only (1) night so we managed to manually life the handicapped person on and off the toilet but skipped the shower completely as their was no shower seat / bench. I am pretty sure it is illegal to not provide handicap accessibility and it was complete false advertisement on hotels.com part as there were full pictures of each handicap accessible feature in the room but again upon check in none were present. Aside from that horrible disaster the hotel overall was clean enough for one night. Bathroom/vanity area could be cleaner. Sofa bed was very uncomfortable and we had to ask for new sheets as the sheets on sofa bed didn't appear clean. We left early morning on airport shuttle which was on time but before any breakfast items were served. Being close to airport they should start breakfast earlier. I don't think we'd stay again. For the price ($180) the room features should have been as pictured.

The only issue I had was the lack of parking at the hotel. There were metal containers taking up spaces which caused me to have to park at the nearby restaurant and walk back to the hotel.

It is time to retire the Plexiglas at the front desk. TV channel selection is bizarre. The generic remote does not work well with the cable selections. The facility is very well kept. Be aware that hotel is located at the RDU runway end can have some takeoff noise.

Rhe property was excellent and close to the airport in RDU. I will definitely stay here again.

Property definitely needs some upgrades and better maintenance. Hallways are dated. Seams on walls and ceilings including the bathroom ceiling need repair as they're coming apart. There was a weird film on the window that should have been taken care of. Dusting needed. My husband complained of the hard mattress. I would stay elsewhere.

right on flight path

Very convenient for the RDU airport yet very quiet. The staff were great. The breakfast was excellent. Generally excellent accommodations.

Overall great had a few stains on the carpet and curtains but i made it work. Wifi services leave a lot to be desired.

The property was nosy from our room location near a major street. However, we were happy with availability since we booked short notice on the same day.

I thought i was in a 4.5 star hotel. Nice environment. Friendly staff, freat breakfast, parking, restaurant within walking distance. Clean and spacious room. Great stay and best sleep in a long time. Thank you.

I didn’t like the fact that there was no housekeeping services for the entire length of stay. Bedding or towels were not replaced unless requested at the front desk.

Staff was nice

The property was really nice. The front desk staff were professional and kind. However, the commode was slow to flush in our room. I LOVE the fact animals were not allowed.

This was probably one of the cleanest and best maintained hotels I’ve ever stayed at. I’m a clean freak so having a clean hotel room is a must for me while traveling. I was impressed with how many amenities were included for the price. My room even had a fancy little Kurig coffee maker and cups with it. Spotless shower, room even smelled clean, super comfy bed, clean, soft sheets, great AC unit, very kind employees, delicious breakfast! Clean lobby space too. The only thing that bothers people is the noise of planes from the airport. It’s near an airport, what do people expect?? Nice and quiet in the building. I would definitely stay here again! So worth the money!

I got in after midnight and after unpacking, I discovered that the water was not functional in the room. The toilet would not fill, the shower has barely any water pressure, and the sink only had hot water. I informed the front desk and they offered to change rooms since the maintenance man had already left, however since I was already unpacked and tired from significantly delayed flights, I stayed in the room and filled the toilet tank manually using a trash can and shower water. In the morning I informed the front desk again and they showed no indication that this problem had been communicated to them by the person I had talked to earlier. The problem was eventually fixed.

Great

Location safe clean convenient

It was okay

Absolutely amazing!!! 💯

Very relaxing and refreshing time with wife. Thanks

Adequate hotel conveniently located off I-40 with Cracker Barrel and other restaurants nearby. Decent complimentary breakfast. Airport shuttle available.

Rooms were clean Staff friendly

Second stay in a week. Staff very accomodating. Shuttle driver great and lady in breakfast area a real gem.

Clean room. Friendly staff

Our quick stay was nice. Our only complaints are the mattresses and pillows. They both should be replaced. Beds were uncomfortable due to regular wear and tear. Please replace them!