Beautiful place comfortable bed clean will totally stay here again

The staff are great

The hotel staff was very wonderful, the dining was okay. However, for the amount of money that I paid for the stay, the room had limited area for my luggage, not enough room for two people to accommodate their luggage access. I had to put my luggage on the floor, then bend down to get my items, as there was no place to place my luggage for ease of access. The room was old and in need of upgrades. However, the room was very clean.

I truly enjoyed my stay at Sheraton Bogota! The staff was friendly and very helpful. The hotel was beautiful and confortable. The only down fall was having to pay taxes after already paid for my reservation through Expedia. Was a cost I was not expecting.

I love this hotel. Stayed here twice. The only down side was the pool was being serviced for maintenance. If I ever return I will stay here again.

Good overnight for early flight next day.

Great hotel, nice location, confortable room. All the staff is super friendly and helpful

Hotel is currently under construction that was moderately disruptive. Plus the property next door was under construction and they used a VERY loud pile driver all day that was right outside my window. Thursday night was some kind of party with a band and amateur fireworks that kept me up. Hotel restaurant was fantastic. Breakfast buffet also terrific. Probably 2 dozen restaurants within walking distance as was the very long and very safe malecon. Felt very safe in the area.

It was a wonderful experience.

Excellent Hotel. Just 30 minutes from the Zona Rosa, and Zona T. Also, Plaza Bolivar and Museums.

Breakfast was delicious and the service provided was excellent.

All the staff was excellent and friendly the hotel is very clean and the service are great

TERRIBLE. I made the booking with my dates off by a week. This was long in advance. I caught my error in 15 minutes and they refused to update the dates or refund my business. Thieves!!

All aspects give a 10

Really good place to stay

Best place, it's my favorite place never have anything bad to say. Best staff and best service

Great

I am a recurring guest. I love the hotel location and their breakfast.

Fine service.

Place's comfy and staff is very friendly. Restaurant's okay though.

Ok

Great service and staff

Great hotel. Uber everywhere from here. Close to airport in a great neighborhood.

The pool and jacuzzi were relaxing

Shuttle picked us up from the airport as advertised... pool was fantastic... beds and room overall was very comfortable

It is close to the airport. It’s very noisy when the plane landing. The breakfast is good.

I really enjoy staying at the Sheraton. Everyone is very professional and friendly. Breakfast buffet is excellent. I will definitely will stay there again.

Nice Place to stay and closed to the Airport

Near to the airport.

The staff were courteous and always ready to help. The mattress was too hard and uncomfortable.

Great hotel, very nice facilities and excellent attention to detail. Only issue was to do with airport shuttle from airport, as we were incorrectly informed where to find it at the chaotic Bogota airport. Aside from that, everything was wonderful.

I do not recommend this hotel. The overall location is really nice, but it’s not as good as it seems on the outside. I got a room that was stinking of cigarette, as if someone smoked for years and they didn’t do a deep cleaning. The electrical socket in the bathroom was loose, the shower floor was super slippery and there was no mat. The sockets are not phone charger friendly as they’re right next to the light switches, effectively blocking the connection. The breakfast is mediocre, it’s not great quality and it just stays there for hours, by 8 am the food is all dried and stale. The only good part was the fried eggs station if you catch a cook somewhere (sometimes they disappeared). The worst part was that the power went out twice in my floor over two days during my stay, something I think it’s unacceptable in a “high-end” hotel like Sheraton. Supposedly the local electric company was doing maintenance, but how do you not at least tell your customers that it’s going to happen and do some sort of refund? With how expensive this hotel is I am really disappointed. I could have gone to a nice, local hotel for a fraction of what I paid for the stay, and would have gotten much nicer food and a better room. Unfortunately this hotel rides on the Sheraton franchise to lure unsuspecting people like me thinking it will be a nice hotel, but inside it’s only a husk. 1 star.