The bar staff were amazing, the hotel did not leave the water for long.

The selection for the breakfast buffet was incredible. The staff were polite and helpful. We had a family room, which was spacious and stylish, with a fantastic bathroom

Amazing stay with friendly staff and great accommodations.

Pretty nice and good hotel very close to the Genua cruise ship port. Valet Service.

Really nice hotel located right next to Genova Piazza Principe station. Room was clean and staff was friendly and helpful. There was some noise transfer (kids screaming in the hallway/loud conversations from other guest) but no noise heard from outside. Hotel was also pet friendly.

We were suppose to have an upgrade and did not recieve it. Other than that is was great

Fantastic hotel, close to everything. And outstading services🙂👍 We had family room 5pec.

Very nice hotel and the breakfast terrace on the 7th floor was awesome, would recommend this hotel.

5 Star service, very close to everything you need and I cannot say enough about the staff best I have ever had.

Wonderful location and gorgeous grounds.

Great location, big spacious room, comfortable bed and friendly and helpful staff.

Good location for traveling especially by train. Can be noisy with traffic.

This hotel is our favorite in all of Europe. The staff, rooms n restaurants are outstanding

Wonderful hotel, big clean rooms, convenient location to the train station for day trips to other cities The morning breakfast was fantastic and Sorina took good care of us. Giacomo at the front desk gave us great recommendations for dinner each night and was super helpful. The bar service was something we looked forward to each night . Highly recommend this hotel.

Excellent stay

Piano bar, because of the piano player was incredible!

Beautiful hotel, very comfortable bedding, great location, 2 minute walk to the train station, 10 minutes walk to the old town and harbor. 15 minutes by taxi to the airport. Very friendly staff, lots of nearby dining options.

Great staff, very friendly!

Lovely historic hotel. Staff was exceptional. The Royal Bar with live piano was a highlight. Would definitely recommend.

We got the most expensive room, a top floor suite so we expected a lot and they delivered. Huge room old world elegance and a great view. We didn’t know it was so near the train station but windows were well insulated so no noise. 5 star for sure.

Staff were very courteous and helpful. A lovely place to stay in an old world hotel.

Very nice

Beautiful hotel...easy and quick check in. Staff is very polite and helpful. we had a car for the last 4 nights which the hotel staff will valet park which was convenient. Breakfast was phenomenal with a wide variety for all tastes. The bed is very comfortable, firm. The only criticism is the jaccuzzi tub would not hold water even after all efforts with the plug ( which I must say we did not report so did not give them a chance to fix)and the bed sheets are a little rough which if you are a restless sleeper like myself you may find friction burns on your elbows. The location is great for walking to everything in the harbour area and to the older section of the city. The airport bus Volabus and the city hop on/off bus leaves you at the Principe train station which is just 30 meters from the hotel entrance. taxi stands also outside the train station. Overall it was an Excellent hotel in an excellent location

from our room there was a very nice view on the main square in front of the hotel and to the port ( from afar). The service was really nice and the breakfast one of the best we had ever seen. Special thanks to Mounia from the breakfast team. We also made a tour in a spa that was small, but there was enough to do for a one hour slot. There is a lovely bar area with a pianist playing in the evenings.

Very friendly. Best breakfast buffet. Loved the bathtub

Not even close to luxury 5-Stars (maybe last century). Right next to main train station so sketchy people around. Cleanliness not up to par. Front desk unable to properly make suggestions or reservations. Not enough staff in breakfast room- have to wait forever for coffee. Whole place smells like chlorine from the 'spa'

It was a very nice property. The staff was very helpful.

This is our third stay at the Grand Savoia. It is one of our most favorite hotels. The staff is very responsive and helped us in many of our needs. The breakfast buffet and the Tralalero Restaurant are outstanding. A real Gem with outstanding food and service.

It was a wonderful experience staying this hotel.

Amazing place. One night after cruise. Was able to walk from port (approx 25 min). Lots of restaurants in area. Internet ok but did work. Very nice staff. Central location to train, bus and sightseeing.

Great location. Lovely building. Decor a bit dated and ‘tired’. Faded elegance. Bed and pillows very comfortable. Bathroom very nice. Breakfast fabulous. Staff very friendly and helpful but overall too young and inexperienced, not enough initiative. For example I needed an umbrella- not available, which in a five star hotel is disappointing. Also I asked for a set of playing cards, again not available but no one offered to pop across the road to buy me some. When I asked someone to do this, they did, but it should have been spontaneously suggested by them. Also, I specifically booked rooms next to each other, I telephoned before arrival to confirm, but on arrival only one room was ready and despite the girl leaving a note that the room next door was to be ours, we found later that we had been given rooms two apart- not what I had booked. Not what I had been promised. The rooms were fine, but disappointing that simple instructions were not followed. Spa is tiny. A nice bonus, but tiny.

One of the best hotel experience in italy, and especially in Genoa for one night Friendly reception, well accommodation with Ac, Tv, internet, clean bathrooms and higenic kit, lobby very nice if someone likes the old furniture and design, but seems like new Buffet at breakfast is very wide and delicious Recommended for everyone