This is definitely a higher end hotel, but it is still "affordable". The location is excellent and quiet. It is not in the middle of shopping and dining, but many shrines and temples are within walking distance. A subway station is only 2 minutes from the hotel, so you can go anywhere. There is also a hotel shuttle to drop you off at a couple of locations, but pick up is only from Kyoto station - about every 30 minutes. The breakfast option is outstanding and you should try it. The onsen is very very nice. We paid for the "view" but we ended up using very little of the "view" because we were out all day in the city already, and there were "views" everywhere already. But a room with a view does have a small balcony so if you like that, it is worth it. I will stay there again for sure.

Excellent Japanese style hotel. The service is professional. Will stay again next time.

Amazing hotel, staff and everything!!!

onsen friendly staff

The Westin Miyako hotel was beautiful! The room was huge. The nature walking trail that it has is amazing. We took the benefit of usung their shuttle bus to and from kyoto station. The staff was very kind and respectful. Every time we walked in or out of the the hotel the staff wpuld greet us by bowing and i was amazed by their beautiful art inside the hotel.

Convenient to the subway station.

Beautiful hotel situated close to a shrines and temples and shopping area. Convenient shuttle also available

the concierge was fantastic. she went way out of her way to help with a personal problem

Very nice hotel. Close to many Landmarks and Kyoto University

We love this hotel so much thay we already started planning for our next stay here. The onsen/ spa was nicely planned and well equipped while the staff were super attentive and helpful. I love all the details that were very thoughtful to the guests e.g. flashlight by the bedside, newspaper for your morning hung at the door, separate lift access for spa and gym. Location was a bit off central but they are located literally next to the Tozai line and the popular Yamamoto Menzou udon place.

Spa and gardens are really impressive.

Super Staffs!

Excellent service.

Historical hotel! So great!

They are renovating this wonderful gem to celebrate its 130th anniversary in 2020 to coincide with the Olympics. I was lucky to stay in a room newly renovated and it was wonderfully beautiful right down to the state of the art Toto bathroom fixtures.

They are renovating this wonderful gem to celebrate its 130th anniversary in 2020 to coincide with the Olympics. I was lucky to stay in a room newly renovated and it was wonderfully beautiful right down to the state of the art Toto bathroom fixtures.

historic property in a quiet neighborhood. a little out of the way but shuttle bus took care of that as far as getting me to kyoto station.

I like the room amenities and very comfortable room.

A 4 star hotel masquerading as a 5 star, with 5 star prices. Staff very nice, room and hallways smelled like toxic chemicals the whole visit (maybe they had just renovated?). The decor and lobby is outdated, they tried to CHARGE me for using the pool lol. It would be nice to get some money back, compared to the 5 star we stayed at in Tokyo and Osaka at the same price, a let down.

The gardens were nice. could vave had better hotel maps of how to access gym and other ammenities

IT WAS AMAZING...

The hotel is undergoing renovation, so some rooms are dated/poorly laid out. Expect this to not be the case in the future. The mattress is rather firmThe hotel does have a plentiful buffet breakfast, and a complimentary shuttle bus to/from Kyoto station. The location is perfect for quiet evenings and exploring Higashiyama. Definitely stay here again

The hotel is undergoing renovation, so some rooms are dated/poorly laid out. Expect this to not be the case in the future. The mattress is rather firm The hotel does have a plentiful buffet breakfast, and a complimentary shuttle bus to/from Kyoto station. The location is perfect for quiet evenings and exploring Higashiyama. Definitely stay here again

It was definitely a beautiful location located on a hill. Concierge was very helpful and offered great options. Didn’t expect to have to pay to use the swimming pool. That’s my only complaint.

Though the Westin Miyako attempts to be accommodating, unfortunately, it does not meet American hotel standards. Firstly, for a business hotel, the wifi does not work well in the rooms. Luckily, I had purchased my own mobile wifi. Secondly, our shower-heads did not work, which is really disappointing for a hotel of this stature. The staff was kind enough to try and fix it but to no avail. However, and this is important to note, that my friend who stayed on the floor above us had the exact same issue so it is a hotel wide issue. Thirdly, the concierge, while kind, gave us incorrect information about restaurant hours (most places close between 3-6 on Wednesdays in Kyoto) and thus, we walked around for a couple hours looking for a place to eat. Starbucks is the only thing we found open. Not the traditional kyoto meal we had in mind. Finally, the coffee bar does not open until 8:30am, so if you dont want a full breakfast, you really have no other alternative. Again, respectful staff and great shuttle service but I will not be staying with Westin again.

Though the Westin Miyako attempts to be accommodating, unfortunately, it does not meet American hotel standards. Firstly, for a business hotel, the wifi does not work well in the rooms. Luckily, I had purchased my own mobile wifi. Secondly, our shower-heads did not work, which is really disappointing for a hotel of this stature. The staff was kind enough to try and fix it but to no avail. However, and this is important to note, that my friend who stayed on the floor above us had the exact same issue so it is a hotel wide issue. Thirdly, the concierge, while kind, gave us incorrect information about restaurant hours (most places close between 3-6 on Wednesdays in Kyoto) and thus, we walked around for a couple hours looking for a place to eat. Starbucks is the only thing we found open. Not the traditional kyoto meal we had in mind. Finally, the coffee bar does not open until 8:30am, so if you dont want a full breakfast, you really have no other alternative. Again, respectful staff and great shuttle service but I will not be staying with Westin again.

Everyone was so helpful. Love japan.

Everyone was so helpful. Love japan.

Great licqyion, friendly staff and nice stay overall

Horrible experience with the beds and hotel. Rey rude people and unpleasant lite.

Location was not ideal. Shuttle was not there when one really needs it. Breakfast was average. Not Westin Class

Excellent and friendly staff. In particular, Kaori from the concierge desk was amazing and thoughtful. Good location but not ideal as it is a short taxi ride away from most popular areas. Being next to a subway station is a big advantage Hotel itself is old and in need of refurbishment. We stayed in a family room but it did not have temperature control. Gym is mediocre but swimming pool is excellent.