No hot water. Renovations during the day didn’t allow any sleeping.

College visit. Hotel staff super friendly and accommodating. Very comfortable stay. Rooms are currently being upgraded whivh will be nice. Good breakfast and nice pool area. Conveniently located near all Charleston has to offer.

The check in process was smooth. I don't recall the lady's name, but she was very nice. We entered our room and there was a strong stench of mildew. I went back to the front desk. A different room was offered, where someone was sent to first inspect the room. He returned, after a long absence, and advised the room was good. I was then given the key and decided to check for myself. Walking down the hall, there was a terrible odor. I walked into the room, and of course, it smelled as though it had been freshly deodorized and the furniture had stains. We decided to sightsee and go to the store where I purchased Lysol and Febreze. When we returned to our room, the fresh deodorized scent had worn off and a mildew smell was there. I sprayed Lysol on the furniture, curtains and the carpet. Waited a few minutes, then sprayed Febreze on the same. Repeated before bed. We were there for 5 nights and sprayed everything for 3 days before leaving our room. The stench remained in the hallway. I was told that maintenance was working on getting rid of the smell in the hallway, but I guess it was never figured out. They were also in the process of renovating so it was very noisy, the rooms do not keep much sound out as we could hear orher things going on outside of the room. When booking, it would've been nice to advise of the remodeling. I spoke with Shye-Kairah regarding my concerns, she was super duper nice and offered to move our room again. We declined. Will never again stay here.

It would have been VERY helpful to know that this hotel was in the middle of a renovation. Moly dishwasher, musty rooms, fans and vents falling out of walls, construction blocking exits and happening right outside my window. Elevators not working. It’s different when you book somewhere knowing this is going on— it was disgusting.

Overall our stay was fantastic. The quality of the room was very good. The staff was extremely helpful and customer friendly. Our only complaint is that we did not have good hot water. It took forever before you had hot water. Some of us had to take cold showers because of the lack of hot water.

We really enjoyed our stay. The staff was amazing from the time we checked in Thursday evening at 2330 . The gentleman that check is in was very friendly and kind. The breakfast staff was absolutely amazing and so helpful with all the guest needs. This was such a great location as well. We will definitely be back.

We choose the Hotel due to the location and proximity to the beach and shops. However, the hotel room offered was very dated, subpar accommodations, bugs in the room, I couldn't take it, mold spots along the tub and shower, shower head was scummed and barely had water coming out. Very sad and not worth the money, would not recommend until this place is renovated. The staff was friendly and helpful.

Musty and moldy smell, very worn couch to sit on. Lots of yelling around hotel. Rooms looked cheap for the price.